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About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 6 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dinning, afternoon tea & bar).
Four Seasons Hotel Tower Bridge is looking for a Room Attendant to join Housekeeping team!
The Role
The Room Attendant is an integral part of the Housekeeping Team who collectively is responsible for the cleanliness and attention to detail of the hotel. The Room Attendant services guest rooms and guest housekeeping requests and is responsible for the overall comfort level of our guests and should provide impeccable service at all times.
What You Will Do
* Clean and service guest rooms to the highest standards, including making beds, dusting, vacuuming, and replenishing amenities.
* Respond promptly to guest requests and ensure their comfort and satisfaction.
* Report any maintenance issues or lost property to the appropriate departments.
* Maintain cleanliness and organization in housekeeping areas and trolleys.
* Work collaboratively with the housekeeping team and other hotel departments.
* Uphold Four Seasons’ standards of excellence and professionalism at all times.
What You Bring
* Previous experience in housekeeping or a similar role is preferred, but not essential.
* A passion for hospitality and a keen eye for detail.
* Ability to work efficiently and independently in a fast-paced environment.
* A positive attitude and a commitment to delivering exceptional service.
* Flexibility to work shifts, including weekends and holidays.
* All applicants must hold the Right to Work in the UK.
Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:
* £36,000.00 package including hotel service charge and salary
* 40-hour working week
* Excellent training and career development opportunities
* Up to 20 complimentary nights at any Four Seasons Hotels or Resorts around the world with years of service
* Free meals at Pepys while on duty, including fruits, coffee/tea, and fizzy drinks available throughout the day
* Up to 2 paid Wellness Days per year
* Holiday entitlement increases with length of service up to 33 days
* Free life insurance while on duty
* Bupa Dental and MediCash plan available
* Opportunities to build a successful global career
* Season Ticket Loan & Cycle to Work scheme
* Free dry cleaning
* Employee Experience: Annual themed employee party and various social, charitable, and sporting events
* Access to Wagestream – a salary advance benefit
* Employee Recognition Programmes
* ...and many more surprises to discover!
We look forward to receiving your application!
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Customer Service
* Industries
Travel Arrangements and Hospitality
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