Lead Technical Consultant Are you a proven leader with a passion for IT operations, team development, and delivering top-tier technical solutions? Do you thrive in a fast-paced Managed Service Provider (MSP) environment, driving efficiency, collaboration, and operational excellence? Key Responsibilities * Team Leadership & Development: Lead and develop a high-performing regional Technical Consultant team, ensuring consistent delivery through regular 1-to-1s, performance reviews, and structured mentorship. * Operational Excellence: Drive efficiency by refining workflows, processes, and technologies to optimize IT service delivery and meet client expectations * Empowering Growth: Identify skills gaps and implement tailored training programs to upskill the team, ensuring readiness for evolving challenges. * Collaboration & Communication: Host regular team meetings to share updates, operational insights, and foster a cohesive, collaborative work environment * Client-Focused Operations: Provide on-site consultancy and manage IT operations for key clients, ensuring seamless system performance and client satisfaction * Recruitment & Talent Management: Play a pivotal role in hiring and building a team equipped to deliver high-level IT services and operational support * Client Solutions & Projects: Oversee and deliver tailored IT operational solutions and manage complex projects from inception to completion What...