Overview
Matchday Steward (Casual) at Carlisle Support Services
Location: LFC Academy, Kirkby, L33 7ED
The role
* Work with our Events team at a world-class venue, providing guidance, information and directing customers as a first point of contact.
* Deliver excellent venue knowledge and customer service.
* Manage and follow safety and security processes and procedures, monitor and control crowds, and prevent unlawful entry into venues.
* Ensure safe entry and exit of customers, check tickets and accreditation, manage conflict, and work as part of a team.
Hours
Casual role (various hours depending on fixtures; mainly evenings and weekends; may include morning/day shifts during school holidays).
Requirements
* Must be able to pass an enhanced DBS check.
* Be reliable, punctual, flexible, and smart in appearance.
* Friendly, approachable, and professional; enthusiastic and motivated to do a great job.
* Ideally some experience in an events environment or a customer care role.
* Level 2 certificate in Spectator Safety, or willingness to obtain the qualification (desirable).
* Willing to work at other Carlisle Events venues across the region (desirable).
* Provide original documentation for screening and vetting processes (e.g., passport, driving licence, utility bill, HMRC letter, bank statement, payslip, birth certificate, or valid share code).
The ideal candidate
* Able to pass an enhanced DBS check.
* Reliable, punctual, flexible, and smart in appearance.
* Friendly, approachable, and always professional.
* Enthusiastic and motivated to do a great job.
Benefits
* A competitive hourly rate of pay – paid monthly.
* Access to Company Pension Scheme after qualifying period.
* Health and Wellbeing Plans.
* Wagestream – financial flexibility and instant access to earned wages.
* Fizz Benefits – discounts, rewards, and benefits.
* Full induction, ongoing training, and career development.
* Quality kit and uniform, and all you need to perform your role effectively.
* Employee Assistance Program.
* Refer a Friend Scheme.
About Us
Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and more. Carlisle currently employs over 5,000 staff to deliver events, security, cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure. Apply today to embark on a career journey with progression opportunities.
Equality, Diversity, and Inclusion
We are committed to Equality, Diversity and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
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