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Employment specialist (ipswich)

Ipswich
Seetec
€31,000 a year
Posted: 8h ago
Offer description

We are recruiting an Employment Specialist to join our team and help people secure sustainable paid employment. This role works with clients to identify employment opportunities, provide person‑centred advice and guidance, and build positive relationships with referral partners and local employers.

The Employment Specialist manages a caseload of clients who have health support needs and learning disabilities, supporting them through assessments, action plans, and ongoing job maintenance. The role requires a strong service delivery focus, target achievement and quality compliance.

A competitive salary of £30,000 to £32,000 p.a. (dependent on experience) and a range of benefits:

* 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
* Company Pension Scheme – 5% Employee 5% Employer
* Employer Paid Healthcare Cash Plan, incl. 3× salary life assurance
* Annual Pay Review
* Enhanced Maternity/Adoption and Paternity Pay Arrangements
* Free access to BenefitHub – online portal with retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets
* Refer a Friend Scheme


Key Responsibilities

* Meet and exceed personal performance targets, KPIs and all quality and compliance measures.
* Progressively manage a caseload of referred customers with a learning disability using appropriate strategies to overcome employment barriers.
* Maintain learning disability awareness and self‑development to provide specialist support.
* Undertake in‑depth assessments using a suite of tools to understand customers’ circumstances and barriers to employment.
* Achieve the required Customer Service and Quality Standards on the programme.
* Co‑produce personalised, tailored action plans featuring SMART targets to enable positive progression.
* Use a local specialist service framework to obtain support addressing specific issues (e.g., substance misuse, anger management, debt advice, health and vocational training).
* Use social prescribing to improve customers’ circumstances (e.g., healthy eating classes, smoking cessation, social groups).
* Work with multiple agencies to develop holistic approaches; with consent undertake case conferences to optimise support packages.
* Undertake direct marketing to employers using digital and electronic formats (e.g., email, LinkedIn, Facebook, Twitter).
* Identify each employer’s recruitment needs and undertake tailored pre‑screens and group assessments.
* Co‑produce effective in‑work support plans, providing practical support for smooth transition into work; facilitate job carving opportunities where appropriate.
* Be mindful of Health & Safety at the customer’s workplace and promote and report as required.
* Develop an understanding of specialist sign‑posting services in the local area (e.g., housing, benefits).
* Maintain IT files and customer records to required compliance and quality standards.
* Work from local hubs and community outreach locations to increase service accessibility.


Skills and Experience

* A good working knowledge of the local labour market in the specified geographical locations.
* Experience working with people with multiple and complex needs, particularly learning disabilities.
* Fully IT literate using Microsoft Office 365, Teams and other modern digital technologies.
* Experience in a target‑driven environment.
* Experience delivering services to meet contractual and quality standards.
* Full driving licence to enable deployment across the specified area.
* Knowledge of the employability and/or recruitment industry.
* Understanding of Supported Employment Opportunities and associated frameworks (IPS/SEQF).Experience working in an ‘advice & guidance’ environment.


Additional Information

SEETEC is a leading provider of employability and health services that supports thousands of people to move into employment each year. Seetec is committed to safeguarding vulnerable individuals, promoting modern British values, and supporting ex‑offenders and other under‑represented groups.

Seetec is an equal‑opportunity employer and encourages applications from suitable candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Location: Services across Ipswich – full driving licence and vehicle access required.

Hours: 37 hours a week (Monday‑Thursday 8:30 am‑5 pm; Friday 8:30 am‑4:30 pm).

Closing Date: 21 May 2026.

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