ITSupportEngineerPermanent-£32,000-35,000MontoFriinWestLondonHQ OurClientisoneoftheUKsleadingprovidersintheirindustry,deliveringprofessionalservicestobothresidentialandcommercialclientsnationwide.OperatingfromtheirUxbridgeheadoffice,theyarecontinuingtoexpandandarelookingforanambitiousindividualtogrowwiththem. Operatinginastandalonecapacity,youwillprovideanexcellentexperienceforthewholebusiness,whetherlocatedinofficeorthefield.Youwillbeconfidentindeliveringhandsonsupportandestablishyourselfaspartoftheteam,bothwithinbusinessandthewidergroupcompanies. SupportandTroubleshooting: GoodexperienceofMSAzure,AzureActiveDirectory,WindowsServer,Intune,SQL,CiscoMeraki,networking,andmobiletelephonysolutions. Providehands-onsupport,demonstratingagoodunderstandingofMicrosofttechnologies,includingtheM365suite,IntuneandEntra Performtroubleshootingandsupporttasksonadailybasis,covering: LaptopsandMobilePhones WindowsServers Networks Translateissuesand/orbusinessrequirementsintotechnicalsubmissionswithdevelopmentteamsandthirdpartyproviders Skillsandqualifications: Abilitytoprioritiseandassignincomingissues/requests StrongworkingknowledgeofO365&MicrosoftOfficeproducts StrongworkingknowledgeofWindows10&Windows11 StrongworkingknowledgeofAndroidandiOS WorkingknowledgeofWindowsServer ITILv4Foundation BasicunderstandingofMSSQL BasicunderstandingofHTML&CSS(C#desirablebutnotessential) Attitudes: Youmusthaveahighlyanalytical/technicalmindset Youwillbepeoplefacing,sogoodmannersareamust Youmustbeabletomanageyourtime,whenworkingaloneandaspartofateam Youmustbewillingtolearnandshowastronginterestinalltechnologies Youmustbewillingtoaskforassistancewhenrequired Youmusthaveflexibilitytoworkon-calloutofhours&onweekendsonarotabasis Other: Ethical:Acommitmenttoethicalandsociallyresponsiblebusinesspractices,includingfairtreatmentofemployeesandresponsiblestewardshipofresources Proactiveandengagingapproachtoinclusionanddiversityacrossallaspectsoftheirbusiness