Overview
Join to apply for the Senior Solutions Architect, Enterprise role at Mapbox.
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox provides the full set of tools to power the navigation of people, packages, and vehicles. Organizations use Mapbox applications, data, SDKs and APIs to create customized experiences. This description outlines the responsibilities, qualifications and expectations for the Senior Solutions Architect, Enterprise role.
What You ll Do
* Solutions Architects (SA) are technical and business experts who partner with customers to design solutions for maps, search and navigation.
* Drive customer adoption of Mapbox by leveraging technical discovery sessions, demonstrations, proof of concept/proof of value, and technical deep dive workshops.
* Work alongside Account Managers to architect solutions to complex location problems, increasing customer value, solution adoption, and Mapbox product utilization.
* Apply Mapbox products/technologies to solve customer challenges and deliver high quality, engaging technical presentations to senior decision makers, developers and engineers.
* Respond to technical customer inquiries (RFI/RFQ) with technical documentation and feasibility assessments.
* Define and build technical content including solution architectures to demonstrate use cases for new technologies and to show customers how to implement them.
* Provide structured feedback and advocate for important features and use cases to Mapbox product and engineering teams.
* Lead efforts to elicit requirements and perform technical evaluations.
What We Believe Are Important Traits For This Role
* 8+ years experience in software engineering, technical consulting, solutions architecture, or product management.
* 8+ years experience partnering with Business Development managers or sales reps with technical demonstrations and proof of concepts.
* Demonstrated experience solving large, complex customer problems in a consultative fashion within the location intelligence domain.
* Strong communication skills, able to explain complex concepts to audiences from developers to senior decision makers.
* Strategic and creative problem-solver who can whiteboard solutions and engage CTOs and other senior stakeholders.
* Relentless focus on customer experience, solution quality, simplicity and efficiency.
* Desire to explore, learn and teach new languages, skills, techniques, and platforms.
* Willing to travel up to 25% of the time for customer meetings and events.
What We Value
* High-performing, creative individuals who dig into problems and opportunities.
* Commitment to an inclusive workplace with supportive healthcare, parental leave, flexibility, and innovative approaches to supporting our people.
* Environment of teaching and learning to equip employees with the tools needed to succeed.
* Strong belief in growing a diverse team and encouraging people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.
By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice for applicants. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application.
We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Software Development
Referral information and other roles listed below are not part of this refined description.
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