The organisation is a growth-oriented FMCG business with an established presence across the UK and EMEA. The company is at a critical stage in its digital and marketplace evolution.
The Head of E-Commerce (UK & EMEA) will own and lead the regional marketplace strategy, with full accountability for commercial performance, profitability, and long-term growth.
The role combines strategic leadership, P&L ownership, senior stakeholder management, and team development. It will define the three-year marketplace roadmap, ensure alignment with global online teams, and act as the senior point of contact for key external partners.
Key Responsibilities Own and deliver the UK & EMEA e-commerce strategy, with marketplaces as the primary growth channel.
Hold full P&L responsibility for the leading pan-European marketplace relationship.
Provide senior strategic oversight of the Amazon business, ensuring consistency, innovation, and best practice.
Lead Joint Business Planning and annual commercial negotiations with key marketplace partners.
Identify and assess additional regional marketplace opportunities aligned to growth ambitions.
Performance & Financial Management Deliver annual revenue, spend efficiency, and profitability targets.
Develop robust short and long-term commercial plans informed by data, insight, and market dynamics.
Ensure disciplined forecasting, performance tracking, and ROI measurement.
Optimise trade and media investment to maximise commercial returns.
Executional Excellence Ensure high standards across pricing, promotions, content, media, and digital shelf execution.
Champion platform health, content optimisation, SEO, and conversion performance.
Drive innovation in online activation and consumer engagement.
Ensure strong forecasting, availability, and fulfilment in partnership with supply chain teams.
Leadership & Capability Building Lead, coach, and develop a small specialist e-commerce team.
Act as the senior escalation point for complex marketplace and commercial issues.
Build e-commerce capability across the wider organisation through knowledge-sharing and best practice.
Cross-Functional Collaboration Work closely with Brand, Marketing, Supply Chain, and Finance to deliver a fully aligned digital agenda.
Partner with regional commercial teams to ensure consistent execution across markets.
Maintain strong governance, planning discipline, and communication at senior leadership level.
Essential Experience Senior e-commerce or digital account leadership experience.
Proven track record managing major online marketplaces (Amazon and comparable vendor-led platforms).
Demonstrated P&L ownership, Joint Business Planning, and commercial negotiation experience.
Strong understanding of Amazon Vendor/Seller Central and similar marketplace operating models.
Experience leading cross-functional initiatives across multiple markets.
Capabilities & Skills Highly commercial and analytically strong; comfortable using data to drive decisions.
Confident communicator with the ability to influence senior internal and external stakeholders.
Strategic thinker with the ability to translate insight into clear action plans.
Hands-on leadership style with experience developing and coaching team members.
Desirable Background Experience within FMCG or consumer goods environments.
Exposure to multi-country European e-commerce operations.
Knowledge of SEO, digital media, and performance marketing.
Personal Characteristics Commercially curious and opportunity-led.
Collaborative and credible leader who builds trust across functions.
Resilient and delivery-focused, able to operate effectively in a fast-paced environment.
Adaptable, forward-looking, and open to change.
Why This Role? Senior, visible role with Board-level exposure .
Genuine opportunity to shape and scale a regional e-commerce strategy.
PE-backed environment with pace, ambition, and investment.
Ability to influence both strategy and execution across multiple markets.
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