Job Opportunity: Junior Clinic Manager - Harley Street, London
Location: Harley Street, London
Employment Type: Full-Time
Qualifications: Degree or equivalent
Experience Required: 1-2 years in a similar role (medical or aesthetic clinic experience preferred)
About the Role
Our client is seeking a proactive, organised, and personable Junior Clinic Manager to join their high-end medical clinic based on Harley Street. This role is ideal for someone who thrives in a fast-paced environment, enjoys delivering exceptional patient care, and excels at keeping operations running smoothly behind the scenes.
You'll act as the face of the clinic, supporting both patients and the medical director to ensure every client receives a premium experience from the moment they enquire through to aftercare.
Key Responsibilities
Front Desk & Communication
Warmly greet patients and provide a professional front-of-house experience.
Manage incoming enquiries across phone, WhatsApp, Instagram DM, website forms, and email.
Confirm appointments, handle rescheduling/cancellations, and oversee patient flow.Bookings & Client Support
Manage clinic bookings via online systems, ensuring calendars are accurate and up to date.
Deliver exceptional pre- and post-treatment patient follow-ups.
Provide clear and accurate information regarding treatments, pricing, and aftercare.Personal Assistance to the Doctor
Organise the doctor's schedule, appointments, and daily priorities.
Assist with personal errands, administrative tasks, and travel arrangements.
Support during consultations, including note taking and managing patient photos where required.Stock Management & Clinic Presentation
Monitor stock levels for products, disposables, and PPE, placing orders when needed.
Maintain a clean, organised, and welcoming clinic environment.
Prepare and reset treatment rooms before and after each appointment.
Key Skills & Requirements
Bachelor's degree or equivalent (essential).
Strong verbal and written communication skills.
Confident using WhatsApp, social media, email platforms, booking systems, and Microsoft Office.
Calm, friendly demeanour with excellent multitasking abilities.
Highly trustworthy, discreet, and comfortable handling sensitive medical information.
A proactive, "can-do" attitude with a willingness to pitch in wherever needed.Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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