Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are seeking a talented Clinic Manager for our brand-new Camden Clinic to lead and inspire a team, drive sales, and ensure top-tier client experiences. This role offers the opportunity to shape the clinic’s future while maintaining the highest standards of treatment and customer service.
We want people to ‘Do their best work at Thérapie,’ and as part of the Clinic Team, you will be integral to creating that environment and culture. At Thérapie, we offer fantastic perks, including continuous training and development, annual leave, uncapped commission, staff discount, and many more wonderful benefits, which are listed at the end of the job specification!
Key Responsibilities
* Proven experience in operations with a focus on driving sales.
* Customers are at the forefront of everything we do, ensuring all team members deliver a 5-star service and all times.
* Ensuring all Procedures and Policies are followed as set by Thérapie Clinic.
* Weekly 1-2-1's meetings with team members.
* Completing weekly reporting across operations and commercial targets.
* Employee relations including probation management, disciplinary and grievance management.
* Staff Rostering/ Annual Leave management.
* Ad Hoc duties as required.
Qualifications and Skills
* Management or Supervision Experience.
* Organisation and attention to detail skills.
* Customer Service experience.
Benefits
* Uncapped Earnings - With our uncapped commission structure, the sky's the limit!
* Treat Yourself - Enjoy free laser hair removal, free EmSella and generous discounts on our skin, AWI and body treatments – because our skin maestros deserve the best.
* Share the Love - Avail spouse and family discounts, spreading the joy of Thérapie.
* Sisterly Love - 10% off Thérapie Fertility & Optilase treatments – because family helps family.
* Thérapie Fertility - We offer one free treatment cycle of IVF/ICSI/RIVF to all team members after they have been with us for 2 years.
* Optilase Eye Clinic - We offer free laser eye surgery to all team members after they have been with us for 2 years.
* Skin Royalty - Discounts on leading skin brands & treatments (Murad, Skin Theory).
* Career Pathways – Embark on a journey of career progression & management training – we believe in promoting from within!
* Knowledge Oasis – Immerse yourself in a full week of paid training in our academy, where knowledge is power.
* Big Birthday Bash Leave – Enjoy an extra day off on your landmark birthdays to celebrate in style!
* Longevity Bonus – Earn extra annual leave days after 2 years of dedicated service.
* Employee Assistance Scheme – Access confidential support services for personal and professional well-being.
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