We are seeking an experienced Yardi professional to join a growing team supporting a complex and evolving environment. This individual will act as a key escalation point, working across technical and business stakeholders to troubleshoot issues, support system integrations, and ensure the stability and scalability of the Yardi platform.
Overview of Day-to-Day:
* Act as a senior escalation point for complex Yardi-related issues, owning resolution end-to-end
* Troubleshoot and resolve high-impact system issues, including integrations, data discrepancies, and performance challenges
* Support and manage system integrations, data feeds, and configurations within Yardi
* Analyse and maintain databases, leveraging SQL to investigate and resolve issues
* Provide guidance on system configuration, enhancements, and technical feasibility
* Collaborate closely with business stakeholders, support teams, and technical teams to deliver solutions
* Participate in audits, data validation, and security/permissions analysis as needed
Must Haves:
* Strong Yardi experience
* Experience in systems support, solutions architecture, or related
* Strong troubleshooting and problem-solving ability
* Experience working with databases (SQL preferred)
* Ability to work independently and handle complex issues with minimal supervision
* Strong communication skills (ability to work with both technical and non-technical stakeholders)