We’re recruiting a Senior Business Analyst to join the Digital Corporate Enablement Office at the Home Office. This is an exciting opportunity to work on meaningful digital transformation across the Home Office, helping shape smarter, more connected services that support critical business areas including HR, Finance, Estates, Commercial, Security, Communications and Science, Technology, Analysis and Research teams.
As a Senior Business Analyst, you’ll lead small to medium-sized projects and play a key role in larger programmes by shaping business requirements, driving service improvement and helping deliver user-focused digital solutions aligned to wider organisational strategy. You’ll work closely with both technical and non-technical stakeholders, providing constructive challenge and helping ensure solutions deliver real business value.
You’ll also contribute to the wider Business Analysis community through mentoring, sharing best practice and supporting capability development across the profession.
Our product areas include Intelligent Relationship and Engagement Platforms (IREP), GOV.UK, MyWorkplace, Forms, Metis, Ask Metis, Live Services and Viva Engage, all helping deliver better digital experiences across the Home Office.
What you will do
* Investigating operational and business needs and problems and assisting in the recommendation of service improvement and business solutions.
* Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs.
* Eliciting, analysing and validating business requirements and user needs, as well as business strategy problems, in the most appropriate and effective manner and format.
* Collaborating with other professions within scope of the delivery to embed the Business Analysis role and value in the context of a project and multidisciplinary team.
* Planning and leading large areas of Business Analysis delivery, owning the challenge and driving through to conclusions.
* Creating acceptance criteria (often utilising the concept of Behavioural Driven Development) to allow your new service to be properly tested.
* Modelling processes/procedures using established techniques with understanding of their purpose and importance.
* Production of periodic performance measures to inform stakeholders and drive discussion around the required service.
What you will bring
* Promoting and building strong relationships with a broad range of people (technical and non-technical), and applying proven communication, and analytical skills to ensure the team’s plans and objectives are achieved.
* Constructively challenging, negotiating and persuading different stakeholders in order to achieve a consensus in opinion.
* Promoting working as a team, contributing ideas and opinions in a flat non-hierarchical structure and advocating to external people on the team’s behalf.
* Being adaptable in shifting and uncertain environments.
* Communicating in a variety of methods, applying the appropriate methods to each scenario/audience.
Please note - 3+ years UK residency is typically required to be eligible for SC Clearance and unfortunately we cannot offer sponsorship.
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