Customer Service Advisor £27,000 per annum DOE Near Newmarket 09:00 - 17:30 with one hour for lunch Monday - Friday Permanent On behalf of our client based near Newmarket, we are searching for a Customer Service Advisor. The ideal candidate will be highly organised, proactive, and an excellent communicator with a strong customer first mindset. Responsibilities include acting as the main point of contact, resolving service queries, and supporting client retention and growth. Experience in a fast-paced, client-facing environment is desirable. Main Duties and Responsibilities: Maintaining contact for your assigned clients Acting as a key link between teams to deliver excellent service Building and maintaining strong client relationships Handling service issues per company quality standards Retaining and growing existing client accounts Logging all client interactions in the CRM system Monitoring competitor activity and update CRM Supporting with other tasks as needed by the business Attending events and promote the company Working to performance targets (KPIs) Promoting the business internally and externally Key Skills: Strong written and verbal communication Well organised Problem solver, works well under pressure Customer service experience Used to fast paced, target-driven work If you are interested in this position, please apply with a current CV or contact Scarlett on (phone number removed) for more information