Qualified Social Worker - Adults (Independence & Advice Hub)
Location: Beverley, East Riding of Yorkshire
Team: Independence & Advice Hub (Front Door - Adults)
Hours: Monday to Friday | 09:00 - 17:00
Pay: Up to £31.13 per hour (Umbrella)
Working Pattern: Office-based in Beverley - 3 days per week onsite
Start: Immediate
Why This Role Could Be Perfect for You
If you're an experienced Adult Social Worker who thrives at the front door of services, this role offers the chance to make a real impact from the very first conversation. East Riding of Yorkshire Council is seeking a confident, compassionate professional to join their Independence & Advice Hub, delivering high-quality Information, Advice & Guidance to adults, carers, and partner organisations.
This is an opportunity to use your knowledge, communication skills, and Care Act expertise to help people access the right support at the right time-while working in a structured, supportive environment.
What You'll Be Doing
As a Qualified Social Worker within the Independence & Advice Hub, your role will be pivotal in ensuring customers receive clear, timely, and accurate advice. Your responsibilities will include:
Acting as a first point of contact for adults, carers, and professionals
Handling enquiries via phone and email with professionalism and empathy
Using strong active listening skills to understand individual needs
Providing clear information about available services and support pathways
Explaining processes in an accessible and person-centred way
Supporting people to navigate health and social care systems
Completing initial screening and basic eligibility checks under the Care Act 2014
Managing sensitive or complex enquiries with confidence and compassion
Maintaining accurate records on the relevant database
Keeping information resources up to date and compliant with policies and procedures
This is a fast-paced but rewarding role where your expertise helps people find clarity, reassurance, and direction.
What We're Looking For
Qualified Social Worker with Adult Social Care experience
Strong knowledge of the Care Act 2014
Excellent communication and interpersonal skills
Organised, self-motivated, and able to manage your own workload
Confident engaging with a wide range of individuals and partner agencies
Comfortable working in a front-door / advice and guidance setting
Why You'll Love Working Here
Structured hours with a healthy work-life balance
A professional, supportive team environment
Meaningful work where your advice directly impacts outcomes
Opportunity to use your skills without long-term caseload pressures
A respected local authority with clear systems and processes
Ready to Take the Next Step?
If you're an experienced Adult Social Worker looking for a role where your knowledge, judgement, and communication skills really matter, this could be the perfect opportunity.
Apply today or share this role with a colleague who may be looking for their next rewarding contract in Adult Social Care.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy