Our purpose
Inspiring and empowering our people to create a positive difference for themselves, our clients and the planet
Sustainable Energy First is an energy and sustainability consultancy, founded to solve energy management problems in very large, complex commercial estates.
This remains the core of our business driven by a commitment to sustainability and the goal of reducing our clients' carbon footprint.
The Role in a Nutshell
We are looking for an experienced Credit Controller to join the Sustainable Energy First Finance Team, reporting into the Financial Operations Manager and working alongside other Finance colleagues who will provide support to the credit control function as needed.
The successful candidate will be responsible for employing a variety of credit control techniques to maximise the Company's cash position through the successful collection of customer balances. The role holder will be expected to report on aged balances and use their experience to offer insights into the risk profile of customer balances.
You'll need excellent communication skills, attention to detail and the ability to build effective relationships with customers, internal stakeholders and colleagues across the Finance, Commercial and Operations teams. You'll need the ability to work as part of a team whilst also being able to work independently when necessary.
Requirements
Credit Control & Collections
Pro-actively manage the aged debtor ledger to ensure timely payment of invoices
Contact customers by phone and email to chase overdue balances in a professional and effective manner
Resolve invoice and account queries in collaboration with internal teams (e.g., Billing, Account Management, Operations etc.)
Monitor customer risk profiles and flag potential issues early
Utilise external debt collection agencies / solicitors as appropriate, in line with company policy
Reporting
Produce regular aged debt reports for management with meaningful and timely commentary
Highlight collection risks, late-paying customers, and trends that require attention
Contribute to the regular calculation of the provision for doubtful debts
Participate in regular calls with management to provide a credit control update and identify required actions
Key ingredients for the role
Demonstrable Experience: A proven track record of strong credit control performance with a good understanding of the tools and techniques available.
Organisational Skills: Be a self-starter who can work independently, prioritise tasks and demonstrate control over your workload and time.
Commercial Awareness: Have an understanding of the general economic and business environment and be able to assess customer communications against this backdrop in order to understand the recoverability of customer balances and highlight potential risks.
Confident Communicator: Able to develop and maintain effective relationships with people, internal and external, irrespective of their seniority. Adept at communicating both verbally and in written form, ensuring that messages are delivered concisely yet effectively.
Team Player: Understand the importance of supporting colleagues to consistently deliver team objectives. Good attitude and willingness to help.
Benefits
Salary: £30,000 to £40,000 per annum
Holidays: 25 days + bank holidays + your birthday off, increasing to 30 days on length of service
Hybrid working (at least 2 days per week working from our Fulwood, Preston office)
Flexible working - including the ability to bank up to to 5 extra days off per year
Gym contribution
Long service awards
Private Medical Insurance
Enhanced paternity/non-pregnant colleague and maternity/pregnant colleague leave
Simply Health scheme
Challenging work and development opportunities
Inclusion and Belonging
We believe that diversity is more than a commitment, it's at the heart of who we are. We aim to create an environment where everyone feels respected, valued, and empowered to bring their whole selves to work.
We celebrate different perspectives, backgrounds, and experiences because we know they make us stronger, bolder and more imaginative, which link to our core values. By fostering a culture of belonging, we aim to provide a workplace where every voice is heard, and every individual can thrive.
Our culture has been set up to bring the best out of our people. If we sound like the kind of business where you're ready to take the next step, then we look forward to hearing from you