Your new company We are currently seeking a dedicated and proactive Housing Service Officer to join our team on a temporary basis for up to six months. Based in the West Midlands, this role offers agile working arrangements, allowing flexibility while covering a patch of approximately 600 properties, including flats and housing estates. Your new role As a Housing Service Officer, you will be responsible for conducting regular home visits to ensure tenant safety and that properties are maintained to a high standard. You will also carry out fire safety checks and identify any safeguarding concerns, referring these to the appropriate internal teams when necessary. A key part of your role will be acting as a liaison between tenants and various departments, helping to resolve issues and support tenant wellbeing. You will manage a caseload of 40-50 active cases, working through them efficiently and ensuring timely resolution. For more complex situations-such as hoarding or health-related concerns-you will be expected to arrange and lead multi-agency meetings, collaborating with external partners to find effective solutions. What you'll need to succeed To succeed in this role, you'll need to demonstrate previous experience in a Housing Officer role, strong relationship-building skills, a good understanding of safeguarding within a housing context, and the ability to work independently while managing competing priorities. This is a fan...