KEY DUTIES AND RESPONSIBILITIES INCLUDE:
* Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity, and performance.
* Ensure the efficient and safe operation of all areas within the facility by performing regular safety and cleanliness checks, taking action where required.
* Be familiar with the role and responsibilities of the position and act in accordance with facility operating procedures and health and safety policies.
* Assist in the practical delivery of the facility’s activity programme, including equipment setup/takedown and leading sessions.
* Deliver gym inductions as required.
* Maintain physical fitness, attend training, and meet industry standards and additional standards set by High Life Highland.
* Ensure safe and acceptable user behaviour.
* Provide first aid treatment if qualified and trained to do so.
* Maintain the facility and equipment to high safety and cleanliness standards.
* Be friendly and helpful to users and uphold high customer care standards.
* Maintain confidentiality and adhere to data protection policies.
* Cover reception duties as required.
* Work as part of a team and contribute to the development and promotion of the centre.
* Be familiar with the High Life membership scheme and actively promote its benefits.
* Attend training and maintain relevant qualifications.
* Identify and suggest improvements to increase the facility's effectiveness and efficiency.
* Pursue continuous professional development and contribute to the ongoing improvement of leisure services and High Life Highland.
* Attend and complete training online or in person.
* Strive to reduce wastage and uphold sustainability values in all tasks.
* Support other areas of High Life Highland with projects, training, or cross-functional work during holidays or sickness.
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