Amazing, giving and inspiring are just a few words we would use to describe our volunteers. Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness. About the role Do you enjoy meeting people, working as part of a team, and creating a friendly, welcoming atmosphere? We’re looking for enthusiastic volunteers to give at least 4 hours a week to help us run our community café in Leek. As a Volunteer Café Assistant?, you’ll: Support café staff, volunteers, and trainees in the smooth day-to-day running of the café Prepare, present, and serve food and drinks to a high standard Operate the coffee machine (full training provided) Handle cash and card transactions using the till Maintain excellent hygiene and health & safety standards Provide friendly customer service to visitors and guests Help out at special events and activities held in the café Full training and regular supervision will be provided, so you’ll feel confident and supported in your role. About the service John Hall Wellness Garden is a community education garden and café in Leek. It’s a safe and inclusive green space where local people, schools, colleges, and social enterprises can come together to learn, work, and socialise. We especially welcome and support people with mental or physical health needs, children, young people, and adults of all ages. What will make you a great fit for this role? A cheerful, positive attitude Good interpersonal and communication skills A willingness to learn new skills An interest in providing excellent customer service It’s not essential, but you may also bring: Experience in food handling or preparation Basic food safety knowledge or HACCP (training will be provided) Previous experience in catering, hospitality, or customer service How to apply To apply, simply click the “apply now” button on the advert on our website and complete a short interest form. If you have any questions about this role, please get in touch: Marc Woodley (Volunteer Manager) – Who are we? We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.” It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. Diversity, Equity, Inclusion Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. Becoming a truly anti-racist organisation We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement. We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.