Job overview
The post holder will be responsible and accountable for the overall clinical and operational day to day delivery, of clinical standards of care and the leadership and management of the urology department and urology investigation’s outpatient workforce.
The post holder will work across all ELHT sites ensuring systems are in place to ensure staff are supported and supervised appropriately.
You will work collaboratively within a multidisciplinary environment to ensure the delivery of safe, personal and effective care with excellent outcomes and positive experiences for all service users and their significant others.
Support the Directorate manager and Clinical teams to deliver on key performance indicators for waiting times, supporting new ways of working and delivery of outpatient services.
Will be required to make informed decisions within the scope of professional practice, involving staff, patient’s and the public to ensure agreed standards are met.
Works to agreed objectives and acts on own initiatives, working within broad professional policies, with responsibility for policy and service development of urology outpatients across all ELHT sites.
Provide assurance to the Matron of adherence to agreed standards and policies.
Main duties of the job
* Ensure a robust professional approach to service development and improvement. Ensures that any subsequent changes to structures and roles are underpinned by appropriate support and on-going professional development.
* Develop and maintain communication with multidisciplinary team’s on complex matters, contribute to improving quality and ensure the delivery of high quality of care, promote equality and value diversity.
* Test and review new concepts, models, and methods of practice’s for new products and equipment, working closely with company representatives.
* Work clinically in the outpatient clinic as required, ensuring clinical practice is kept updated.
* Organises and deploys staff according to competence, and service need.
* Works closely with the directorate manager in demand and capacity planning. This will involve long term planning in addition to planning capacity to meet the short-term requirements of the service.
* Support the directorate manager/deputy in developing the business planning requirements of the outpatient service.
* Support and challenge team members as appropriate.
* Addresses’ complaints by patients, members of the public and staff in accordance with Trust value’s
* Ensure the health, safety and wellbeing of staff, patients and visitor’s .
Working for our organisation
n exciting opportunity has arisen for you to join us in our urology outpatient department, this is very unusual as this role does not come up very often. The role is to manage the urology outpatient's departments, across both Royal Blackburn Hospital outpatient department, and Burnley General Hospital urology investigation's unit, this unit is a brand new unit which has significantly increased our footprint, and with this comes a very exciting opportunity for urology to increase and improve our services, this will be something you will be heavily involved in, making this even more exciting for you to join the fantastic team .
Detailed job description and main responsibilities
The post holder will be responsible and accountable for the overall clinical and operational day to day delivery, of clinical standards of care and the leadership and management of the urology department and urology investigation’s outpatient workforce.
The post holder will work across all ELHT sites ensuring systems are in place to ensure staff are supported and supervised appropriately.
You will work collaboratively within a multidisciplinary environment to ensure the delivery of safe, personal and effective care with excellent outcomes and positive experiences for all service users and their significant others.
Support the Directorate manager and Clinical teams to deliver on key performance indicators for waiting times, supporting new ways of working and delivery of outpatient services.
Will be required to make informed decisions within the scope of professional practice, involving staff, patient’s and the public to ensure agreed standards are met.
Works to agreed objectives and acts on own initiatives, working within broad professional policies, with responsibility for policy and service development of urology outpatients across all ELHT sites.
Provide assurance to the Matron of adherence to agreed standards and policies.
Person specification
Qualifications
Essential criteria
* 1st Level NMC Registered Nurse
* Bachelor’s degree or equivalent portfolio
* Mentorship Qualification
Desirable criteria
* Leadership Qualification
* Computer Literate
* ECDL
Knowledge and Skills
Essential criteria
* Significant demonstrable experience in band 6 leadership role
* Urology clinical experience
Desirable criteria
* Outpatient experience
* Experience in clinic organisation.
Personal Attributes
Essential criteria
* Excellent organisational skills
* Work well with other’s to promote and implement change.
* Proven Leadership Skills
* Demonstrates ability to constructively challenge
* Excellent communication skills
* Ability to prioritise workload, instruct and direct others.
* Ability to manage conflict.
* Ability to work collaboratively and engage relevant stakeholders for the progression of the service.
* Ability to motivate and manage change and evidence of change management
Other
Essential criteria
* Ability to work flexible over 7day week.
* Cross site working is essential in this role
Desirable criteria
* Access to own transport for work purposes