* Do you love being a key part of a growing business?
* Do you have a passion for organisation and structure?
* Do you enjoy motivating and leading a team?
* Do you want a role where you can grow and excel alongside your team members?
We are looking for a Dental Practice Manager to manage our practices located in SE London. Working between the 2 sites, you will manage the HR and practice operations, and lead the practice team to deliver its goals.
Our team has been winners at the 2023, 2022, 2021 Private Dentistry Awards and the Oral Health Awards, and has been finalists in multiple previous categories at the Private Dentistry Awards, The Dental Awards, The Dentistry Awards, and the Oral Health Awards. Our practice principal was a Best Practice Principal finalist at the Private Dentistry Awards 2023, 2022 and 2021. We have been recognised for our Practice Brand & Design, our contribution to Charity and Community and our Team ethos. Our Practice Principal has been selected as a finalist in the Best Practice Principal category at the Private Dentistry Awards for the last 3 years.
Heronsgate Dental & Facial and Clocktower Dental have over star Google reviews. Our reviews attract new patients from an ever-widening area. We pride ourselves on our patient care and attention to detail, providing excellent treatment and customer service.
We offer general, cosmetic and specialist dental treatments, along with facial aesthetics treatments. All of our dentists and specialists have undertaken extensive training to provide the highest quality.
The Role
This role would suit a candidate with previous dental management experience who is seeking career progression and a role with more variety and responsibility
- Identify, create, and assess metrics used to understand the operational and financial health of the business and drive improvement.
- Achieve key deliverables including business growth targets, managing budgets (including profit and loss) and all operational aspects.
- Daily practice operations
- Line management responsibility for dental receptionists and dental nurses, including responsibility for ensuring practice compliance with all Health and Safety and CQC requirements.
- Recruitment, onboarding, training, 1-1s and appraisals.
- Supporting the clinical team to deliver their objectives.
- Supervising financial procedures, including deposits, payments, reconciliation and debt management.
- Monitoring & improving business KPI's
- Providing reports required by the company to facilitate the smooth operation of the practice.
- Delivering practice targets for NHS and private care.
What are the perks?
- Performance bonus
- Working with a Team that is driven and motivated towards delivering the best possible patient experience
- 2pm finish on Fridays
- The opportunity to progress in your Leadership & Management career, training pathways in place
- 28 days holiday per year with an opportunity to earn more
- Immediate interviews
- Regular staff outings and team bonding days
Am I the right person?
We are looking for a motivated individual that puts people at the heart of everything they do. Someone who is passionate about business and helping businesses grow.
A GDC registered individual would be desirable but is not essential, however, experience within the dental industry is essential.
Key attributes our ideal candidate would possess:
Driven
Organised
Analytical
Reliable
Personable
Able to lead others
Pay attention to detail
Systematic
'Get things done'
Use initiative
Previous dental experience
Previous management experience
Previous experience of Software of Excellence
Our practices are based in South-East London. Easily accessible via DLR or Crossrail - Abbey Wood and Woolwich Arsenal stations are nearby. Free parking.
If you're interested in this position, please send us your CV and cover letter.
Job Types: Full-time, Permanent
Pay: £35,000.00-£40,000.00 per year
Benefits:
* Employee discount
* Flexitime
* On-site parking
Ability to commute/relocate:
* London: reliably commute or plan to relocate before starting work (required)
Application question(s):
* How long would your commute to Heronsgate Dental & Facial be?
Education:
* A-Level or equivalent (required)
Experience:
* Dental management: 2 years (required)
* Software of Excellence: 2 years (preferred)
Work Location: In person