Overview
Channel Account Manager, Leeds, United Kingdom. As a Channel Account Manager, you\'ll work with a variety of partners to manage, support and develop partners to drive increased deal registrations and Net New customers. You play an important role in ensuring partners have a positive experience with KnowBe4 and you provide excellent customer service. You\'re able to manage multiple partner accounts effectively and efficiently and leverage KnowBe4 marketing content to equip partners with demand generation tools and content that result in an increase in sales.
About KnowBe4 KnowBe4 is a cybersecurity company that provides an AI-driven Human Risk Management platform to help organizations strengthen security culture and transform their workforce from vulnerability to strength. We are recognized as a leader by G2 and TrustRadius with high customer retention. Our culture emphasizes radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves.
To learn more about our team and office culture in Leeds/York, England (UK), visit the Careers Page and other profiles linked on our site.
Responsibilities
* Own and manage a large portfolio of established partners
* Establish productive, professional relationships with key personnel in assigned partner accounts
* Conduct initial onboarding and discovery with assigned partners
* Send regular marketing and communications to partner sales reps
* Develop joint marketing plans with premier and certified partners
* Conduct strategic conversations and create business plans with key partners
* Engage and guide partner sales and marketing teams on sales approach
* Assess, validate and communicate partner needs on an ongoing basis
* Perform brief product demos and partner portal walkthroughs to enable partners
* Promote partners to attend partner portal walkthrough webinars
* Assist partner adoption of KnowBe4 by adding reps to Partner Portal
* Increase partner deal registrations through account mapping
* Direct partners to utilize tools and content in the Partner Portal and increase partner generated leads
* Close Net New business
* Maintain an accurate pipeline and forecasting
* Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts
* Support direct sales and customer success teams where needed to manage the overall partner relationship
* Ensure partner compliance with partner agreements
* Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy and procedure
Minimum Qualifications
* High school diploma or GED required
* Bachelor’s Degree a plus
* Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
* Experience with Channel Sales preferred
* Experience with Gmail and Google Docs
* Experience with Salesforce preferred
* Must be able to demonstrate sales aptitude working with channel partners
* Effectively manage and thrive in high-volume sales environment
* Ability to gain a quick understanding of the needs and pain points of channel partners
* Strong time management and organization skills
* Excellent verbal and written communications
* Good computer skills
* Ability to leave an engaging message and sound interested
* Must be comfortable working in a highly results oriented company
Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code. For more details about our benefits in each office location, please visit the KnowBe4 careers site.
Note: An applicant assessment and background check may be part of your hiring procedure.
Equal Employment Opportunity KnowBe4 hires without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable law. If you require reasonable accommodation, please visit the KnowBe4 careers site for accommodation requests.
Disclaimers
No recruitment agencies, please.
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