Job Overview
We have an opportunity to join the OMFS and Orthodontic department as a medical secretary supporting the consultants and their teams.
We are looking for a highly organised individual, with excellent communication skills and the ability to work on their own initiative to meet the needs of a very busy department. The ideal candidate will be able to remain calm under pressure, along with being flexible and adaptable to support the team and patients.
Main duties of the job
To provide a full and comprehensive medical secretarial service to support the consultants, clinicians and reception team in the OMFS and Orthodontics Department. To provide a first point of contact for patients and staff, other departments within the hospital and dentists/outside agencies.
Working for our organisation
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are proud to be in the top 20 best hospitals to work for in the country.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
Detailed Job Description And Main Responsibilities
Please see attached job description and person specification for more information about the role of Medical Secretary for OMFS and Orthodontics.
Person specification
Qualifications
Essential criteria
* GCSE or equivalent qualifications in English and Mathematics
* Excellent communication both written and verbal
Desirable criteria
* Previous experience of working in a medical secretary role
Specific Skills
Essential criteria
* IT literate including knowledge of Microsoft Office- Word, Outlook, Excel
* Highly effective administrative and organisational skills to produce work of a high standard with attention to detail
* Ability to prioritise and organise workload effectively
Desirable criteria
* Knowledge and previous experience of using Trust computer systems (i.e. Millennium)
Knowledge and experience
Essential criteria
* Knowledge of good office and administrative practice
Desirable criteria
* Previous experience of working in a customer/patient focused environment
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
* Job Description (PDF, 447.4KB)
* Person Specification (PDF, 210.6KB)
* Join the RUH (PDF, 1.1MB)
Further details / informal visits contact
Name Emma Manners Job title Support Specialty Manager Email address Telephone number