Westcotts is a Top 50 Accountancy Practice with over 300 team members based in 16 offices across Devon and Somerset.
We are seeking to employ two part-time Building Society Clerks to support our team and customers at our Yorkshire Building Society Agency in Seaton. The role is varied and suitable for a dynamic, highly organized individual who enjoys people contact and administration.
Main Duties
Full training will be provided for the following duties, which include but are not limited to:
* Managing deposits, withdrawals, account openings, and other transactions as part of our cashier service.
* Supporting customers with online platforms and digital queries.
* Answering calls and taking messages accurately and efficiently.
* Performing administrative tasks in line with Yorkshire Building Society procedures, regulatory, and business requirements.
* Opening and closing the office; maintaining the reception area and meeting rooms.
* Welcoming and communicating with customers, visitors, and contractors to ensure smooth office operations.
This job description summarizes main duties and responsibilities but is not exhaustive. The post-holder may be required to undertake other duties of similar level and responsibility.
Attributes, Skills, Experience, and Qualifications
The ideal candidate will possess the following:
* Outgoing, friendly, approachable, with a positive attitude and patience for supporting diverse customer needs. Previous customer service experience is essential.
* Money handling experience is preferable but not essential; full training will be provided.
* GCSE Mathematics or equivalent (Grade 4/5/C or higher) for numeracy skills.
* Computer skills; training can be provided if needed, with responsibilities primarily digital.
* Excellent oral and written communication skills, especially for customers with special communication requirements.
* Organized, adaptable, capable of multi-tasking, and able to work independently and flexibly.
* Discreet, professional, and team-oriented approach.
This is a part-time role offering 16–22 hours per week, initially Monday to Friday, with future inclusion of Saturday mornings. The role is based in person at our Seaton office, open from 8:50 am to 5:05 pm with a 1-hour lunch break.
Benefits include:
* 20 days annual leave plus bank holidays (pro-rata), increasing to 25 days after 3 years.
* Death in service cover of 3x annual salary.
* Access to Westfield Rewards and Health scheme.
* 24-hour Employee Assistance Programme helpline.
* Client and staff commission schemes.
* Pension scheme starting at 3%, rising to 4% (matched up to 6%) after 4 years.
* Flexible benefits such as private medical insurance, cycle to work, and payroll charity giving.
How to apply
To apply, upload your CV and a cover letter explaining why you are suitable for the role, highlighting your attributes, skills, experience, and qualifications. Please include your current salary (if applicable), salary expectations, and available start date.
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