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Job Title: Senior Business Support Officer
Location: Warwick/Hybrid - 2 to 3 days in the office
Salary: £14.36ph
Contract Type: Temporary - Initially 3 months
Hours: Full-time, 37 hours per week (Monday to Friday, 9:00am - 5:30pm)
About the Role
We are looking for a confident and proactive Senior Business Support Officer to join Warwickshire County Council's Business and Customer Service team. This temporary role is ideal for someone ready to take on a leadership support position, acting as the second in command to the Business Support Team Manager. The role involves ensuring smooth operations, from inbox monitoring and query resolution to CHC scheduling and admin support. You will deputise during periods of annual leave and support the wider team.
Key Responsibilities
* Act as deputy to the Business Support Team Manager, providing guidance and oversight in their absence.
* Coordinate CHC activities and scheduling across the team.
* Monitor and manage shared inboxes, ensuring timely responses and workflow continuity.
* Support charging queries and help ensure accuracy and clarity in administrative processes.
* Support general admin roles, including document production, meeting coordination, and daily service functions.
* Maintain high standards of customer service and professionalism.
* Provide clear instructions and help maintain team structure and priorities.
About You
* Experience in a senior administrative or business support role.
* Confidence in giving instructions and coordinating team activities.
* Excellent organization and communication skills, with attention to detail.
* Ability to work flexibly under pressure and prioritize effectively.
* Proficiency in Microsoft Office and digital systems.
* Proactive and collaborative mindset, ready to step in where needed.
About Us and Our Client
As a flexible employee of Pertemps Recruitment Partnership Ltd, you'll work with one of the UK's most successful independent recruitment agencies. We value individuality, growth, and collaboration, and are committed to supporting and fulfilling your role.
You'll also contribute to Warwickshire County Council, a leading local authority driven by values of:
* High performance
* Collaboration
* Customer focus
* Accountability
* Trust
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