Your new company This is a great opportunity to join a well-established public sector organisation. They are recruiting for a Service Delivery Administrator. This role is initially temporary for 6 months with the possibility of being extended. It is part-time, working 18 hours per week. Pay rate is £13.97 per hour. Your new role As service delivery administrator, duties include: Administration of internal systems, including training of staff, development of supporting documentation and associated materials in line with end users' requirements. Responsible for proactively managing competing diary demands, using initiative to resolve issues within agreed deadlines, producing and maintaining annual leave planners/matrix, coordinating the scheduling of meetings and events, providing note taking support, ensuring all required resources are assigned and completing and issuing the appropriate paperwork. Responsible for updating Officer Rota changes for leave requests, sickness periods and Training Course dates and escalating to relevant Officer if there is an impact on cover. Responsible for the day-to-day Area Command administrative duties, ensuring all tasks are efficiently and effectively carried out, including managing, maintaining and updating all relevant electronic and paper records and filing systems. Preparation of reports and creating presentations and other official documents in a timely manner to meet deadlines, ensuring information is presented in line with corporate image and in an engaging format. Act as the central point of contact for internal and external communication, engaging with colleagues across all levels of the organisation, ensuring accurate information exchange, effective liaison and appropriate escalation of unresolved queries. Provide direction and support to operational and non-operational staff by creating, developing, reviewing and making recommendations for work flow processes, step by step guides and general information, including designing and delivering local training for key tasks and systems within the Area. Assist the Area Management Team with the coordination and development of the Area, Station and Watch Assurance Reports, Annual Objectives, and Performance Indicators ensuring that the required standards of are maintained To assist with the administration and maintenance of the Area Risk Register Provide administrative support to the Investigating Officer in relation to complaints received. What you'll get in return You will be offered a 6-month contract with a reputable public sector with the view to being extended, part time hours that suit you and pay rate of £13.97 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: part time administration data entry Benefits: £13.97 ph