Overview
Join to apply for the Customer Service Advisor role at SPI Management.
Were looking for a proactive and customer-focused individual to join our client's busy office as a Customer Service Advisor. You'll be the first point of contact for inbound calls and emails, helping customers place orders, checking stock, providing quotes, and offering product advice.
Responsibilities
* Handle customer calls and emails professionally
* Process orders and quotes accurately
* Provide product information and upsell where appropriate
* Follow up on enquiries and back orders
* Support the sales team with admin and CRM updates
What We're Looking For
* Excellent communication and problem-solving skills
* Organised, positive, and professional attitude
* Previous customer service or sales support experience preferred
If you enjoy working in a team, have great attention to detail, and thrive in a fast-paced environment, we'd love to hear from you.
If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website.
EEO statement: This employer is an equal opportunity employer.
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Customer Service
* Industries: Administrative and Support Services
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