Dental Beauty Partners are currently seeking a Dental Receptionist to join our mixed practice in Clapham. The role offers a full‑time schedule (Monday–Friday and one Saturday per month) and an hourly rate of £12.71–£14.50 depending on experience.
Department
Practice Recruitment
Location
Clapham
Working Hours
Mondays: 8:30 am–5:30 pm
Tuesdays: 8 am–2 pm
Wednesdays: 2 pm–8 pm
Thursdays: 8:30 am–6 pm
Fridays: 8 am–5 pm
1 Saturday per month: 8:30 am–2:30 pm
Key Responsibilities
* Provide high‑quality reception and administration services to ensure patient satisfaction and practice efficiency.
* Answer telephone calls and handle patient enquiries positively, efficiently, and friendly.
* Schedule patient appointments and manage clinical diaries using the Dentally software system.
* Collect and record patient payments and pursue debts in accordance with the practice payment policy.
* Ensure compliance with DBP Information Governance Policy and GDPR.
Skills, Knowledge and Experience
* Ideally 1–2 years of experience as a Dental Receptionist in a private or mixed practice.
* Background in front‑of‑house, customer service, or medical coordinator role acceptable if no dentistry experience.
* Experience with Dentally software preferred but not essential.
* Knowledge of CQC requirements and ensuring they are met at all times.
* Strong patient care and customer service skills.
Benefits
* Highly competitive hourly rate (£12.71–£14.50) based on experience and qualifications.
* Regular team social events and occasionally company‑wide Christmas Party & Awards Night.
* Opportunities for development and progression within a rapidly growing business.
* Full training on new systems and ongoing learning events, lunch & learns, additional courses.
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