General Information
Salary
£48,305 - £52,935
Working Pattern
Full Time
Vacancy Approach
External
Location
Leeds, York
Region
Yorkshire and the Humber
Closing Date
14-Oct-2025
Business Unit
AGY - NOMS Agency
Post Type
Permanent
Civil Service Grade
Other
Number of jobs available
1
Reserve List
12 Months
Job ID
10405
Descriptions & requirements
Job description
Job Summary: Deputy Head of Change Systems at HMPPS.
The Change Delivery and Systems team oversee the HMPPS governance for change referred to as the Gateway Management System (GMS). The GMS is used to triage/approve change activity through to delivery and completion. The Deputy Head of Change Systems is a senior role that plays a pivotal part in the strategic and operational management of HMPPS change systems initiatives at a national level. Working directly to the Head of Change Systems, this role involves working ly with senior leaders to enable the team to drive forward strategic change priorities whilst overseeing the management and operational delivery of two core platforms: the Excellence and Quality in Process (EQuiP) system and the Gateway Management System (GMS). These platforms underpin the organisation's approach to change management, process governance, project initiation, and operational consistency across both probation and prison services
Key Responsibilities:
Strategic Leadership: Provide strategic input to the design and development of change systems and solutions at a national level. Leading or supporting on specific national strategic activity on behalf of the wider Rehabilitation and Change Directorate as required.
Team Leadership: Manage and inspire Change Systems staff, providing clear guidance and holding them accountable for their roles and responsibilities regarding the Gateway Management System, EQuiP and change management best practice. Lead on recruitment for the team and supporting team development and performance, ensuring that objectives are met, and workloads are managed effectively. Working with the Head of Change Systems, develop a team identity that is built on professional role modelling, inclusivity, consistency of approach and collaborative leadership.
Stakeholder Engagement: Act as a national representative of change systems, engaging actively and professionally with senior stakeholders through engagement, reporting and consultation. Proactively managing relationships by participating in forums and meetings with internal and external stakeholders including in person w required. Deputising for the Head of Change Systems in national meetings as required. Providing a link between Area and National Change Delivery and Systems colleagues for the purposes of escalation/feedback and providing clear direction to the team.
The Deputy Head will be expected to champion digital capability across HMPPS alongside other digital champions, foster a culture of continuous improvement, and contribute to the strategic direction of the Change and Corporate Services Group. This role is ideal for a dynamic leader with a passion for technology-enabled change and a commitment to public service excellence. Collaboration with Heads of Change Delivery, their Deputies, Change Managers, Officers and Project Officers to ensure cohesive delivery across national programmes and business as usual change projects.
Compliance: Ensuring compliance with the GMS is a critical aspect of the role. The Deputy Head of Change Systems will uphold the professional standards within the team confirming we are working according to national expectations as defined in our service level agreement and protocols for EQuiP, GMS and PftW. Ensuring our change reporting is accurate and comprehensive when presented to senior stakeholders or used nationally.
Change Management Excellence: The Deputy Head of Change Systems will ensure the Change Systems Team utilise best practice methodology in change management through the use of training, continuous professional development and supervision.
Performance Monitoring and Reporting: Providing formal reporting at a national senior leadership level, w required, offering assurance of change load and delivery progress. The Deputy will also use this information to monitor and manage team performance offering assurance of data quality.
Risk Management and Continuous Improvement: The Deputy Head of Change Systems will work alongside the Head of Change Systems to build and maintain a culture within their team that identifies effective risk management strategies, business continuity and continuous improvement to ensure change is able to be implemented and embedded successfully. Using the methods and systems available to the Change Systems team, the Deputy will use reporting outputs to secure senior leader engagement. Working with the Change System Team on the ongoing development of the GMS and associated systems/protocols.
Technical: This role demands a high level of technical expertise and leadership in low-code development, with a particular emphasis on exploiting the Microsoft Power Platform, including Power Apps, Power Automate, and Power BI, to streamline workflows, enhance user experience, and drive digital transformation. In addition to acting as a technical authority on Power Platform and AI capabilities, advising senior leaders and stakeholders on opportunities for innovation and efficiency, the postholder will also lead on the development of integration of AI solutions to improve service delivery, automate routine tasks, and support data-driven decision-making across the Change portfolio.
Additional Information
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements w business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, w they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis
Pension
The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit for further information.
Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. T are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.
Eligibility
All candidates are subject to security and identity checks prior to taking up post
Support
* A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.
* Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
* For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at
* Paid paternity, adoption and maternity leave.
* Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
* To Transformative Business Services Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-);
* To Ministry of Justice Resourcing team (resourcing-management-);
To the Civil Service Commission (details available- )
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.
For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.
Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wver it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit:
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
Civil Service Nationality Rules
This job is broadly open to the following groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Reserve list
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.
Contact Information
MoJ:
If you require any assistance please call Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-
Please quote the job reference 10405
HMPPS
If you require any assistance please call Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-
Please quote the job reference 10405
Candidates can contact Sarah Lumsdon via email: for further information / discussion of this role in advance of applying.
Job Description Attachment
* B6 Job Summary CS Deputy Head (Job Description Supporting Documents 2)
* B6 HQ JES Senior Project Manager JD (Job Description Attachment)
Select new file
Application form stage assessments
Behaviours
A sift based on the lead behaviour, Changing and Improving, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, w all behaviours will then be considered.
Behaviours Application Form Question Word Limit
250
Changing and Improving
Communicating and Influencing
Delivering at Pace
Leadership
Working Together
Experience
We will assess your experience for this role via the following methods
Statement of Suitability
Statement of Suitability
Guidance for the Statement of Suitability
Please confirm you meet the technical requirements and provide details of your knowledge, skills and experience of AI, Power Platform and Low Code.
Evidence of Experience
Statement of Suitability
Interview stage assessments
Interview Dates
To be confirmed
Behaviours
Changing and Improving
Communicating and Influencing
Delivering at Pace
Leadership
Working Together
Strengths
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed .
Other Assessments
Which assessment methods will be used?
Presentation
Use of Artificial Intelligence (Al)
You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Level of security checks required
DBS Standard