Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Job Title : Programme Manager Reporting To: Professional, Business Program Management Work Schedule: Onsite – Wolverhampton, GBR An immediate opportunity exists for a Programme Manager, within the Military Global Sustainment Sector. The Programme Manager coordinates and supports all activities related to their assigned programmes. The Programme Manager shall serve as the primary communication link between the end customer and key stakeholders within Moog. The Programme Manager advises Business Management of the current status of their programs and the potential problem areas on a regular basis and takes appropriate corrective action as required. The Programme Manager will have responsibility for a number of Sustainment Programs which will have a major impact upon the business. Some of these programmes may be existing contracts, while others may be considered as New Product Implementation (NPI) programs for the Sustainment Group. Job Summary Identify, document and manage customer expectations as the ‘voice of the customer’ Develop and maintain customer intimacy and lead customer interface at multiple levels Align sector sales objectives and contractual requirements with Engineering, Operations, Supply Chain and Quality Drive performance to plan and achieve schedule, delivery and financial commitments Organise and conduct regular program status reviews, team meetings with customers and internally to ensure programme execution Take ownership and lead programme risks and issues; create, maintain and deliver action plans to closure Responsible for customer order placement and forecasting for future demand for both Spares and Repairs business The Person / Key Skillset / Expertise Degree or equivalent, ideally in a Business or Engineering discipline Proven ability to lead, organise and influence people through outstanding leadership, communication and facilitation skills Proven experience in managing complex Sustainment programs in an aerospace, defence or similar industry Excellent listening and persuasive skills to both understand and expedite issues Minimum of 5 years’ experience of working within a customer facing organisation and ideally in a Military Aerospace MRO environment Self motivated individual with a high level of interpersonal and communication skills Ability to manage external and internal customer relationships under pressure Security Clearance Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that clearance cannot be obtained, you may not be eligible for the role, and/or any offer of employment may be withdrawn on grounds of national security. For further information please visit www.gov.uk. In Return Moog can offer you: You'll have access to career progression opportunities and learning and development programs that will empower you to grow both personally and professionally. Enjoy a comprehensive Flexible Benefits Package, 33 Days Annual Leave (including Bank Holidays), Private Medical Insurance, access to mental health support and expert financial advice. You'll also benefit from free parking, access to electric car charging, Life Assurance, a Company Pension Contribution starting at 6%, Employee Share Option. You Matter at Moog – Our Mission and Vision At Moog, we prioritize diversity, equity, and inclusion. We aim to create a culture where everyone is valued, respected, and given equal opportunities. We strive to empower employees to bring their authentic selves to work, celebrating our differences to foster a welcoming environment for all. Note for Recruitment Agencies: We manage vacancies internally, preferring direct hiring and referrals for efficiency. When needed, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply.