Hire Desk Controller
Location: Brackley
Hours: Monday to Friday
Salary: £30,000- £35,000
I am currently working with a Plant Hire company based in Northamptonshire that is looking to appoint a Hire Desk Controller to join their team. This is an excellent opportunity for an experienced Hire Desk Controller who enjoys working in a fast-moving environment and takes pride in delivering outstanding customer service.
As a Hire Desk Controller, you will play a central role in ensuring the smooth running of daily hire operations. The successful Hire Desk Controller will manage enquiries, coordinate logistics, and maintain strong relationships with customers and internal teams.
Key Responsibilities:
Handling incoming hire enquiries via telephone and email in a professional and efficient manner
Processing hire orders accurately, ensuring all details are correct
Coordinating deliveries and collections with customers, drivers, and depot teams
Liaising with the workshop to confirm equipment availability and manage turnaround times
Acting as the first point of contact for customer queries, providing clear and knowledgeable support
Maintaining accurate records and supporting the day-to-day administration of the hire deskRequirements:
Previous experience as a Hire Desk Controller or within plant hire, construction, or a similar environment
Strong communication and customer service skills
Highly organised with the ability to manage multiple tasks effectively
Confident using hire systems and standard computer software
Calm under pressure with a proactive and solution-focused approachWhat’s on Offer:
Competitive salary dependent on experience
Monday to Friday working hours
Genuine career progression within a respected and growing organisation
Supportive team environment
Ongoing training and development opportunitiesIf you are an organised and motivated Hire Desk Controller seeking your next opportunity, I would be pleased to discuss this role with you in confidence.
Apply today or contact Karla at Kemp Recruitment on (phone number removed) for further information.
INDKA