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Solution Architect - Customer Service Line - Permanent/ Min once a month in the office - Up to £110k + excellent package, Newport
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Client:
Hawksworth
Location:
Newport, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
3
Posted:
04.06.2025
Expiry Date:
19.07.2025
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Job Description:
Hawksworth is recruiting for a Solution Architect with experience in the Customer Service line for a large organization. This role involves joining an architecture team that collaborates closely with Customer Focused Engineering product teams. Responsibilities include defining and delivering technology roadmaps and solution architectures, ensuring successful implementation.
* The position is permanent.
* Location: Newport
* Hybrid working with minimum once a month in the office.
* Salary: £75k - £110k + up to 18% bonus + pension plan and other benefits.
The client is a global Financial Services company, so a background in Financial Services is highly desirable.
Required skills and experience:
* Experience as a Solution Architect in medium to large organizations.
* Background in Agile, product-centric technology development, and digital-focused solution architecture, especially in customer-centric functions.
* End-to-end solution architecture covering design, modeling, coding frameworks, integrations, and operational ownership.
* Expertise in designing solutions using Salesforce (preferably Financial Services Cloud).
* Experience in enabling CRM within complex application ecosystems.
* Customer Journey experience.
If you have Solution Architecture experience in the Customer Service line, please apply now!
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