Technical Engineer – Fleet Technical Support (TSG)
Location: Heathrow Area, London (Onsite)
Employment Type: Permanent | Shift-Based
Sector: Aviation Engineering | Technical Support | Aerospace
Overview
Our client is seeking a Technical Engineer to join their Fleet Technical Support Group (TSG) within a large-scale aviation engineering organisation. This role offers a unique opportunity to support a complex, diverse commercial aircraft fleet operating across a global network.
Based at a major UK aviation hub, the successful candidate will work in a fast-paced operational environment, providing specialist technical support, driving aircraft reliability, and contributing to safety, performance, and cost-efficiency initiatives. This position is well suited to licensed aircraft engineers or experienced technical support professionals looking to progress within fleet-level engineering and technical management.
Responsibilities
* Improve aircraft technical performance through proactive use of aircraft health monitoring and prognostic tools
* Conduct repetitive defect analysis, reliability reviews, and safety investigations
* Provide specialist on-site technical support in accordance with regulatory, safety, operational, and commercial requirements
* Analyse and manage safety reports and recurring technical issues
* Source and interpret approved maintenance data to support safe maintenance, repair, and modification activities
* Ensure compliance with established technical procedures to meet fleet performance, safety, and cost targets
* Support AOG recovery and minimise technical delays across line stations
* Coordinate and support technical activity across operational locations
* Lead and contribute to technical discussions across departments, supporting informed decision-making
* Develop clear work instructions to support certifying engineers with fault isolation and compliance
* Contribute to continuous improvement, process simplification, and change initiatives
* Support business development and operational improvement projects aligned with the wider business plan
Requirements
Essential
* HNC / HND (or equivalent) in Aerospace Engineering
* Eligibility to hold and exercise EASA Part 145 Technical Engineer and/or Part 21 approvals as required
* Strong understanding of safety and quality management systems
* Proven experience within an operational aviation engineering environment
* Strong analytical and technical decision-making capability
* Excellent communication skills, with the ability to operate effectively in high-pressure situations
Desirable
* B1 and/or B2 Aircraft Maintenance Licence (without type rating)
* Degree-level qualification in Engineering or equivalent professional experience
* Experience working in Part 21 and/or Part M environments supporting Part 145 operations
* Recognised aircraft engineering apprenticeship or equivalent industry experience
* Ability to hold CAA or company-specific technical approvals
* Good technical knowledge of multiple commercial aircraft types
* Experience in supplier and stakeholder management
Key Skills & Competencies
* Aircraft systems knowledge (mechanical and avionics)
* Project management and task prioritisation
* Report writing and business case development
* Stakeholder engagement and influencing skills
* Strong business and operational awareness
* Ability to manage change and drive continuous improvement
* Customer-focused mindset with a fleet-wide operational perspective
Benefits
* Structured career development and progression opportunities
* Access to specialist training, including aircraft type and manufacturer systems training
* Ongoing professional development through self-study and structured learning programmes
* Exposure to one of the most technically diverse commercial aircraft fleets
* Opportunity to work in a high-performance engineering culture supporting global operations
* Competitive reward package, including travel-related benefits
Working Pattern
* Shift-based role
* Current pattern: 12-hour shifts on a rotating cycle
* Flexibility and commitment to fleet-wide operational support are essential
Application Process
* Interested candidates are encouraged to apply with an up-to-date CV highlighting relevant technical support, fleet engineering, and aviation maintenance experience. Shortlisted applicants will be contacted directly for further discussion.