The Role We're looking for a proactive and experienced Senior Supply Chain Manager to own the end-to-end lifecycle of our card machines. This is a crucial, high-impact role at the heart of our rapid growth in the UK and European markets. You’ll be responsible for ensuring we have the right number of terminals in the right places at the right time. Based in our Bristol office (4 days a week), with occasional travel to London and supplier sites across the UK and Europe. What you'll do Own the Forecasting Process: Work with the Finance and Growth teams to translate sales figures into a precise machine forecast for all markets. You'll use your sophisticated forecasting skills to manage large numbers and justify your plans to senior stakeholders. Manage Supplier Relationships: Be the primary owner for our key suppliers, including PAX. This includes understanding their delivery timelines, managing supplier performance, and negotiating commercial agreements to ensure cost-efficiency. Oversee Logistics and Operations: Take charge of the entire logistics process, including the movement of card machines with lithium batteries, which requires expertise in handling dangerous goods and import/export regulations. Manage the Refurbishment Lifecycle: Partner with our Operations Manager to forecast returns and manage third-party refurbishing suppliers in the UK and Italy. You'll maintain quality standards and ensure the process remains within budget. Lead with Gravitas: Use your gravitas to work directly with senior sales leaders, influencing them and driving crucial decisions. You will also lead and develop a small, talented supply chain team, fostering a coaching and empowering environment. Strategic Initiatives: Lead on key strategic projects to improve efficiency and drive scalability. What you'll bring An in-depth understanding of the UK and European logistics landscape, including import/export legislation, as well as experience with final-mile carriers, fulfilment centres, and reverse supply chains. Highly data-literate with comfort around building detailed forecast models and presenting complex data to senior stakeholders. Exceptional communication with the ability to influence stakeholders and hold your own in challenging conversations. Strong leadership skills with a passion for developing people. Experience in the card payments or a similar industry would be a plus. Experience managing the delivery of high-value items with individual serial numbers is also desirable.