Responsibilities
* Reflect the core values of Home Instead franchise.
* Contribute to a positive living environment to enhance a client's quality of life.
* Document daily activities and report any significant changes in a client's needs or living conditions.
* Maintain regular communication with line manager and office staff.
* Companionship Services include:
o Offer companionship and conversation.
o Monitor diet and eating.
o Stimulate and encourage through a variety of activities (for example clothing selection, hobbies and crafts).
o Arrange and provide reminders for appointments, activities and outings.
o Help with travel arrangements.
o Organise mail and write letters.
o Assist with walking (lending an arm to steady).
o Accompany to appointments and social events (for example visiting friends or family, lunch, club meetings).
* Home Help Services include:
o Run errands / collect prescriptions etc.
o Performing light housekeeping tasks (dusting, vacuuming, making beds, changing linens, cleaning bathrooms, kitchens, washing and ironing, taking out rubbish, caring for houseplants etc.).
o Organise and tidy cupboards and check food expiry dates.
o Plan prepare and tidy away meals.
o Answer the door.
o Assist with pet care.
o Supervise home maintenance.
o Help with shopping and oversee home deliveries.
* Personal Care Services include:
o Provide medication reminders.
o Help with bathing, dressing and grooming.
o Help with continence care.
o Assist to eat and drink.
o Provide Dementia / Alzheimer care.
o Provide respite / convalescence care.
o Assist with morning/wake up and or evening/tuck in.
* Secondary Responsibilities include:
o Participate in company sponsored training and social events including Care Professional meetings.
o Report hours according to office policy & communicate changes in availability in a timely manner.
o Participate in PEAQ engagement Survey.
o Document client information in Client and Life Journal.
o May require you to run errands and provide incidental transportation for a client using your vehicle or a client's vehicle.
o Perform other reasonable duties as assigned.
Qualifications & Requirements
* Ability to treat and care for clients and their property with dignity and respect.
* Ability to adapt to various living environments and locations.
* Ability to listen, communicate clearly and build relationships with clients and their families in a friendly and pleasant manner.
* Willingness to work and communicate professionally with Home Instead office teams and other social and health care professionals.
* Respect for people with different backgrounds and beliefs to your own and who may have a range of medical conditions. Commitment to non-discriminatory care practice.
* Willing to seek guidance when needed and follow instructions.
* Excellent timekeeper who is organized and reliable.
* Ability to adapt to change quickly and make common sense decisions at short notice.
* Good hygiene practice, including personal hygiene and a smart appearance.
* Good level of stamina and fitness to meet the physical demands of the job.
* This role will require you to obtain an Enhanced Disclosure from the relevant body.
* Class 1 business insurance (if using own car for business purposes).
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