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Job Description
Field Service Engineer - Electrical Bias
Full Time Heybridge/ Hybrid
Rolls-Royce Solutions UK Ltd Marine is responsible for the Sales and Service support of the world's most advanced Propulsion and Power systems across industry sectors such as Naval, Superyachts, Commercial Marine and Land-based systems. The Field Service Engineer is expected to play an ambassadorial role for the company, with recognised technical expertise. They are responsible for performing preventative and corrective maintenance tasks including replacement, upgrades or additional works for all Rolls-Royce Solutions UK supplied systems.
In this role, the Field Service Engineer is also responsible for performing Service activities including the installation, commissioning and testing of new products.
Responsibilities
* Demonstrate compliance and understanding/appreciation of all relevant Health and Safety legislation applicable to the role.
* Carry out Commissioning, Service and Repair of IPMS/AMS, Propulsion and Power Systems to ensure that all products and systems are ready for operation.
* Carry out Installation and Commissioning of Switchboards and Power Management Systems on Vessels.
* Perform maintenance and fault finding on Switchboards and power management systems.
* Knowledge share and support the on-the-job development of others where appropriate.
* Identify and implement continuous improvement, transfer of best practices and adherence to processes and procedures.
* Provide emergency on-call coverage as part of the Service Engineers' call-out rota.
* Compile technical reports in a timely manner and to a high standard on the completion of each job detailing the work undertaken and the reasons why.
* Anticipate and plan for issues and resolve problems by identifying and addressing the root cause.
* Use diagnostic tools, methods and procedures to identify faults and determine the root cause of failure that can be communicated to the customer.
* Make judgements on technical problems with moderate scope and complexity where maintenance solutions may not be clear-cut, relying on practice and experience to evaluate options.
* Support other service and sales activities as directed (e.g., attending meetings with other department representatives).
* Be responsible for stock control of parts and equipment in their care.
* As required, perform duties in the workshop and understand how their team integrates and contributes to the business to achieve objectives.
* Occasionally direct others on immediate basic tasks and provide technical support and guidance in-field.
* Undertake technical training as required. This list is not exhaustive and may change.
Person Profile
* Demonstrates the behavioural competencies required for this level.
* Proactive and enthusiastic with good communication skills, able to work independently or as part of a team.
* Culturally sensitive and able to communicate with stakeholders at all levels.
* Technically competent in Marine Propulsion and Power products; capable of using both traditional and PC-based diagnostics.
* Electrical competencies and basic mechanical; experience with Switchboards (maintenance and diagnostics).
* Willing to travel extensively within the UK & ROI and possibly overseas for product training and deployment (CONDO).
* Physically capable of meeting the job's demands; able to deliver high standards in a blue-chip environment.
* Proficient in Microsoft Office and report writing.
* On-the-job training will be provided for all relevant business IT systems. Driving licence and passport required; fluent in English (written and spoken).
* Literacy and numeracy at required levels; appropriate qualifications in Electrical Engineering, Electrical Installation & Maintenance or equivalent experience; knowledge of Health & Safety best practices.
* Must pass CONDO Training and obtain MoD Security Clearance. GCSE English and Maths or equivalent.
Additional Information
Location: Colchester, ENG - CO1 1AH
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