Beauty Expert – John Lewis & Partners, Milton Keynes
Part Time – 32 hours per week
About the Charlotte Tilbury Brand
Founded by British makeup artist, Charlotte Tilbury MBE, in 2013, Charlotte Tilbury Beauty revolutionised the face of the global beauty industry by de‑coding makeup application for every person, at any age, with an easy‑to‑use, easy‑to‑choose, easy‑to‑gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels and categories.
Requirements
A Charlotte Tilbury Retail Expert is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for embodying our mission of empowering customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams. You do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You believe in the product being accessible to everybody – and you can adapt your style to suit the needs of your customer.
Responsibilities
* You can work at a fast pace to achieve and exceed KPI's.
* "Teamwork makes the dream work" – your working motto. You build solid relationships with team members and management, contributing to a sense of teamwork in all aspects of the role.
* You champion the art of world‑class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customers one after another.
* You easily adapt your approach to activities, customers and opportunities to open up for extraordinary success.
* You follow the company grooming standards to a tee – you know what good looks like and are not afraid to display it.
What You Will Bring
* Ideally an NVQ Level 3 in Beauty Therapy.
* You have some experience as a Sales Advisor, ideally in a fast‑paced environment such as beauty, retail or FMCG.
* You aspire to be part of a beauty brand that disrupts the way it is seen and continues to grow. You love all things Charlotte Tilbury and are not afraid to spread the word.
* Ideally you have experience applying makeup and adapt your style to different customers with different needs.
Benefits
* You receive on‑the‑job training and the opportunity to attend Charlotte's Magic Academy – where dreams are truly made. You will feel empowered to live the magic in your role.
* Opportunities to disrupt processes (in a positive way!) and have your voice heard.
* The opportunity to be part of a company where we celebrate our achievements and you are included, with a real scope for growth and progression to support your own development.
* You receive exclusive launches of our products before anyone else – and even a full Charlotte Tilbury look once you pass your probation.
* We also offer an incredible staff discount and access to Tilbury Treats – our rewards platform, allowing you to save money and earn perks such as gym memberships and cinema tickets.
Diversity & Inclusion
At Charlotte Tilbury, our mission is to empower everybody in the world to be the most beautiful version of themselves. We support this by encouraging and hiring people with diverse backgrounds, voices, beliefs and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees and candidates that take part in our recruitment process.
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