Overview
Magnificent and uniquely inspirational. Cameron House is a five-star resort nestled on the bonnie banks of Loch Lomond, with a multi-million-pound restoration. Located where the Scottish Highlands meet the Lowlands, the 17th century Baronial estate offers an award-winning Spa with rooftop infinity pool, an 18-hole championship golf course, a wide range of activities, and six restaurants and five bars.
The Lochside setting combines grandeur with accessibility, set within 400 acres of Scottish countryside. The area offers water sports and land activities, including speedboat tours, paddle boarding, canoeing, kayaking, 4x4 off-road driving, falconry, and more. We are seeking to add a motivated individual to our team.
The Role: Sports Therapist
Cameron Spa is award-winning. Our state-of-the-art hydro and thermal facilities include the iconic rooftop infinity pool. There is a VIP couple’s room with a mineral bath, steam room and private balcony, and a Rasul mud chamber, steam room and relaxation suite. Our team of highly qualified therapists deliver a treatment menu for all occasions, from a full-day indulgence to express treatments, ensuring guests leave relaxed and rejuvenated.
As Sports Therapist, your scope will be to deliver luxury sports massage therapies tailored to individual guest needs within a spa environment, ensuring a relaxing and rejuvenating experience while supporting the overall cleanliness, professionalism, and revenue goals of the spa.
Key Things You Will Be Responsible For
* Provide high-standard sports massage treatments, such as lymphatic drainage massage and deep tissue massage, to spa guests.
* Adapt treatments to client needs and contraindications.
* Identify customer needs and offer tailored solutions to enhance their experience.
* Upsell treatments, spa experiences, and retail products to maximize revenue.
* Build professional relationships with guests and members, fostering trust and loyalty.
* Maintain cleanliness and presentation of treatment rooms and spa areas.
* Ensure client confidentiality and respectful conduct at all times.
* Report maintenance issues and guest feedback to the Spa Manager or supervisor.
* Assist with stock takes of professional and retail products.
* Follow opening and closing procedures for treatment areas, including daily room checks.
* Manage time effectively to complete all assigned tasks.
* Attend meetings and contribute to team development and engagement initiatives.
* Comply with health and safety, fire safety, and other relevant legislation and resort policies.
* Participate in audits, health and safety committees, and support sustainability efforts.
* Assist with fire/crisis team duties and ensure effective shift handovers.
* Complete training modules and follow departmental SOPs.
* Perform any other duties as assigned to support spa operations.
Who We Are Looking For
* People who want to achieve great things – ambition, drive and determination to meet challenges head on.
* People who are naturally friendly – genuinely care about our guests and the service they receive.
* People who will always go beyond what our guests expect to make their stay special and memorable.
* People who show care for their team, as our guests – supporting colleagues to be the best they can be.
* People who will respect and protect the magical place we work in – a commitment to looking after our environment.
What’s In It For You
At Cameron House we offer fully funded, work-based training and development, including apprenticeships, structured work experiences, scholarships, graduate programmes, specialist craft training, and qualifications up to HND and Degree level.
Benefits
* Free meals when on duty, in our team cafes
* Pension scheme
* Refer-a-friend scheme
* Birthday lunches and long service awards with high street vouchers and overnight stays
* Enhanced holidays, increasing with long service
* Free Leisure Club Membership, with family discounts
* Employee care service with wellbeing support and confidential helpline
* On-site discounts on accommodation, food and beverages, golf membership, spa treatments, and activities
* Supplier and local business discounts
* Free parking
#J-18808-Ljbffr