Hospitality Support Assistant
Head Office, Worcester based with a balance of home and office working
GBP 25,
35 hours per week
Sanctuary Supported Living is delighted to be recruiting for a Hospitality Support Assistant to support our Taste Restaurants.
At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.
We're a national organisation, but we're not:for:profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence.
No matter your job : delivering support directly or working in our offices to support our frontline teams : your work makes a difference every day.
And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits.
The role of Hospitality Support Assistant will include:
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Serve as the primary point of contact between the Hospitality team and internal/external stakeholders, managing and screening phone calls and emails professionally.
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Coordinate and manage diaries, schedule meetings, and attend them as needed, ensuring timely and accurate information sharing.
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Provide clerical and administrative support to the Hospitality team, maintaining organized records and filing systems.
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Collate, type, and distribute team communications and documentation, ensuring consistency and accuracy.
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Maintain and update databases and filing systems to support efficient team operations.
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Assist with daily administrative tasks, including the creation of reports, presentations, and briefs.
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Use design software to format and input content for menus, posters, and other visual materials created by the team.
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Support project management activities by tracking deadlines, monitoring progress, and ensuring timely task completion.
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Contribute to special projects and initiatives that align with the Group's values and strategic objectives.
Skills and experiences:
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Previous experience in a similar administrative or customer service role.
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Demonstrated ability to provide effective and professional administrative support.
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Proven track record of meeting deadlines and managing competing priorities.
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Strong organisational and planning skills with attention to detail.
Our Benefits:
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
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25 days annual leave (rising to a maximum of 30 days) plus public holidays
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A pension scheme with matching employer contributions from Sanctuary up to set limits
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Life Assurance
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Employee Volunteering scheme
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Employee Advice Service including counselling
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Cycle to Work scheme
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Voluntary health plans
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Employee discounts
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Wellbeing support and tools
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Employee recognition scheme
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Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools
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Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
Job Reference:
We are only currently accepting applications from those with the right to work in the UK.
If you are apply