Job Description
THE CLOSING DATE FOR APPLICATIONS WILL BE FRIDAY 18TH JULY 2025
Previous Applicant need not apply!
JOB TITLE: Restaurant Operations Manager - The Castle Kitchen + Bar
JOB REFERENCE: OMC 07/25
HOURS OF WORK: 5 days out of 7, including weekends
REPORTING TO: Food and Beverage Manager
SALARY: £45K - £50K Per Annum
About the role;
Located in the grounds of Galgorm Castle, Castle Kitchen + Bar is a space for all occasions and tastes. The menu boasts a selection of Southern-inspired dishes and a mix of classics designed to ignite taste buds from lunch, through to dinner. Not only an additional dining option for our hotel guests staying a short drive away at Galgorm Spa & Golf Resort, this restaurant is also a hit with the surrounding local residences and golfers playing a few rounds at Galgorm Golf Course.
This is a high-volume, fast-paced restaurant and we are seeking to recruit a new Operations Manager. Your role will be to lead a team of 35-40 staff including restaurant managers, supervisors, waiting and bar staff ensuring the highest quality services and experiences to all our visiting guests whilst working within wage, purchasing, and sales budgets.
If you believe, you have what it takes to become an integral part of our team and can show experience in the skills below then we look forward to hearing from you!
Check out to view our menus!
About The Role
The position:
The main responsibilities for this position include but are not limited to;
* Managing all day-to-day operational issues relating to the restaurant including staffing, training, rostering, purchasing, and managing budgets.
* Ensuring that the restaurant is run efficiently on a day-to-day basis with adequate staff cover at all times.
* Liaising with restaurant managers and Head Chef on a daily basis and collaborating closely to drive sales and continually improve standards of food, menus, and service.
* Overseeing dining reservations using ResDiary, managing all seating allocations, customer comments, and reservation notes.
* Assisting in the management of drink stocks and ordering restaurant supplies.
* Working with the Marketing and restaurant reservations team to develop monthly sales strategies and promote events.
* Liaising with the HR Department in relation to any employee and/or recruitment needs ensuring all people management policies and procedures are adhered to.
* Addressing any customer complaints directly either face-to-face, email, TripAdvisor, and/or social media channels.
* Carrying out the opening and closing procedures of the restaurant, including till reconciliations and other key holder duties.
* Demonstrating effective communication skills with staff and managers at all levels.
* Assisting in the training and development of all restaurant staff and managers.
* Attending regular senior management meetings and holding regular staff meetings with the restaurant team.
* Attending any training that has been set up to aid your personal development.
The person:
Applicants must:
* Have at least 3 years of senior managerial experience within a restaurant/bar and/or hotel.
* Have experience working in a high pace, busy hospitality environment.
* Have experience in carrying out opening and closing procedures of a restaurant including till reconciliations and other key holder duties.
* Have sound financial acumen.
* Hold adequate ICT skills.
* Be able to demonstrate an ability to lead, motivate and inspire a team.
* You must be performance-driven with a focus on implementing a culture of excellent customer service.
* Have good organisational skills, be able to work well while under pressure, and show initiative whilst multi-tasking.
* Have a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.
Perks of the job!!
We’re passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path, or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us? Click here to view our work perks!
We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.
Please be aware that by applying for this post you are consenting to Galgorm Collection processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details are available in our Job Applicants Privacy Policy available on request from our HR department, please contact hr@galgorm.com
GALGORM COLLECTION ARE AN EQUAL OPPORTUNITIES EMPLOYER
Skills Needed
About The Company
Roe Valley Resort
A relaxing break in one of Northern Ireland's Premier Golf and Spa Resorts.
Located just 15 minutes from the City of Derry Airport, within easy reach of Derry-Londonderry's historic walled city and the world famous Giant's Causeway, the Roe Park Resort blends the charm of an Irish country house hotel with the comfort and amenities of a modern 4-star golf and spa resort.
Whether you're travelling for business in Derry-Londonderry or the North West, in search of the perfect Northern Ireland golf or spa break, planning a special occasion or simply sampling the history and natural beauty of Northern Ireland, we invite you to enjoy some of the finest hotel, golf and leisure facilities that the North-West of Ireland has to offer.
* 118 guest rooms and luxury suites
* 2 Self Catering Houses - The Lodge and The Cottage
* 18 hole parkland golf course and driving range
* Elemis spa perfect for a relaxing spa break
* Two award-winning restaurants and bars
* Adjacent to the stunning Roe Valley Country Park including fishing, canoeing and walking trails
* Beautifully restored 18th century buildings
One of the most picturesque wedding venues in Northern Ireland, Ideal for exploring the Northern Ireland coastline and Giant's Causeway
Where modern luxury meets traditional Irish charm and hospitality.
Company Culture
Galgorm Collection Resort
A luxurious retreat in the heart of Northern Ireland’s countryside.
Nestled in 380 acres of lush parkland along the River Maine, just 30 minutes from Belfast, Galgorm Collection Resort is Northern Ireland’s premier luxury resort, offering a blend of traditional elegance and modern indulgence.
Whether you’re seeking a romantic getaway, a relaxing spa retreat, a world-class golfing experience, or a business escape in a serene setting, Galgorm provides an unparalleled experience with exceptional service, award-winning facilities, and breathtaking scenery.
• 125 elegantly designed guest rooms and suites
• Exclusive self-catering lodges, cottages, and shepherd huts
• Award-winning Thermal Spa Village, the largest in Ireland
• Signature treatments featuring Aromatherapy Associates and Gaia Skincare
• Three acclaimed restaurants offering gourmet and casual dining
• Chic cocktail and whiskey bars with extensive selections
• Championship golf course nearby, with bespoke golf packages
• Riverside hot tubs, saunas, and hydrotherapy pools
• Luxurious wedding and event venues with scenic backdrops
• Perfect base for exploring the Causeway Coast and Glens of Antrim
Where world-class relaxation meets authentic Irish hospitality.
Desired Criteria
Required Criteria
Closing DateFriday 18th July, 2025