Overview
At GSF Car Parts, our Sales Managers' passion to support the branch team and assist the General Manager with day-to-day duties is paramount. As the Sales Manager, you will be responsible for helping to lead, and work alongside the Sales Advisor team, boosting branch sales, customer relationships and hitting monthly sales targets. You will also be proactive and positive towards branch and Company promotions and initiatives, leading on our aim to be the best supplier, employer and customer within our industry.
Responsibilities
* Daily Sales, Margin and Profit Performance to ensure the team/branch is staffed to deliver budget daily
* Measure and manage Sales Advisors against their KPI's
* Daily communication with the team to include team briefs, updates on performance and constructive feedback where customer standards aren't being met
* Recognise excellence with constructive feedback and use positive communication to engage the team
* Engage the team to believe in achieving branch goals and challenge any disruptive behaviour
* Ensure the team delivers excellent customer service and continuously keeps the Branch Manager up to date
* Deliver a solution where customer service requirements have not been met
* Instil a solution-based customer service mentality
Qualifications
The ideal Sales Manager will have experience of working in a strong, sales, target-driven environment, providing excellent customer service.
* Display qualities to manage and motivate a diverse team
* Driven to achieve
* Able to set high standards of work and appearance
* Be focused on delivering excellent customer service
* Confident and capable of leading by example
* Good interpersonal and leadership skills
* Ideally have experience of P & L management, commercial management exposure
* Previous use of MAM or Allicat is desirable
* Automotive knowledge would be helpful, but isn't essential
Working hours
45 (average) hours Monday to Friday, including alternate Saturday working.
Company overview
GSF Car Parts is one of the UK's leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million.
Benefits
* Opportunity to earn a performance-based bonus as part of this role
* Free flu vaccine
* Health & wellbeing tools
* Free support from pension experts
* Life assurance scheme
* Discounts from hundreds of household names including Asda, Nike & John Lewis
* A suite of financial wellbeing products including advances and savings schemes
* Paid time off to volunteer
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