Job Description
An exciting opportunity has arisen for an enthusiastic Connections Technician to join our team.
The successful candidate could be based in either Stockton, Dunnington, Scarborough, Northallerton.
The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the Northeast, Yorkshire and northern Lincolnshire, is at the forefront of delivering a power network that meets the region’s needs, now and in the future.
What you would be responsible for:
•Overseeing our service provider managing the quotation and delivery of fuse upgrades and service alterations within the North Yorkshire Region.
•Planning and co-ordination – managing, alongside contractors, the execution of both complex and simple customer driven LV projects.
•Service Provider Oversight – liaising with service providers to ensure correct resources are in place to ensure projects are completed on time and within budget expectations
•Project delivery – ensuring that customer driven projects are delivered by our service partners to the required quality and safety standards, meeting business objectives and other project success criteria
•Reporting – provide timely and accurate reports on the status and progress of work in all required workstreams. Working alongside service partners to ensure, data they provide is both accurate and valid
Along with a competitive salary between £36,929 – £47,541
•Enrolment into our pension scheme
•25 days holiday plus bank holidays (rising with length of service)
•Excellent progression opportunities
Does this sound like you?
•Customer Service – Have the ability to demonstrate what great customer service looks like and how this can be applied to the provision of our connection's service.
•Effective Communicator – Be able to adapt your communication style to your audience, show empathy and build rapport, working well with our customers/stakeholders both internally and externally, in person, over the phone and via written communication.
•Excellent Project Management Skills – Be able to plan, organise and manage competing priorities of varying levels of complexity, using your own initiative.
•Team Player – Have a strong team working ethic. Be someone who works well in partnership with internal and external stakeholders to deliver results and maintain a quality customer service.
•Problem Solving – Have the ability to work through more complex situations, whilst identifying solutions, to ensure jobs are effectively delivered on time, to cost and meeting the needs of the customer.
•People Management Skills – Ability to liaise effectively, influence and build up strong working relationships with contractors, stakeholders and customers to deliver the activity required.
It is essential that you:
•Qualified in Maths and English at GCSE grade C/5 or above.
•Possess IT skills including use of Microsoft applications specifically Word & Excel.
•Hold a Full UK driving licence.
Other beneficial attributes/experience:
•Possess an ONC /HNC in Electrical Engineering or prepared to be working towards this qualification.
•Basic understanding of the power distribution network.
•Proven experience of project or financial management for delivering work within time and budget.
•Understanding of Health, Safety & Environmental management IOSH.
Closing date for applications: 14 July 2025
In order to comply with our electricity distribution license, we have to ensure our colleagues are fit and proper to visit and enter our customers premises. Consequently, as this role may involve visiting and entering our customers premises, please be aware that the successful candidate will be subject to a basic Disclosure and Barring Service (DBS) check. Please confirm in our application if you are content for this check to be completed.