Bradley David Associates is looking for an Operations and Sales Coordinator to join our client's team in Bradford. Responsibilities: * Co-ordination of Air Export Operations: Oversee the day-to-day operations of the air export department while ensuring smooth and efficient workflows. * Customer Service & Account Management: Develop and maintain strong relationships with air export customers and agents, ensuring consistent and high-quality customer service delivery. * Sales Development: Proactively identify and pursue new business opportunities within existing accounts and new prospects. Work closely with the sales team to drive revenue growth. * Operational Issue Resolution: Address and resolve operational or customer service concerns, ensuring a prompt and effective solution. * Invoicing & Profitability Management: Take responsibility for ensuring accurate invoicing and maintaining profitability within air export operations. * Customs Compliance: Ensure all HMRC Export and Import regulations are adhered to, including managing customs queries, audits, and ensuring minimal duty/tax liability. * Reporting & Analysis: Provide internal reporting on air export activities, generate monthly client reports, and analyze data to identify areas for process improvements or business opportunities. * Collaboration with Sales Team: Work in partnership with the sales team to support cross-functional goals, share market insights, and ensure alignment between operations and sales strategies. Requirements: * Previous experience in airfreight operations or freight forwarding. * Identify and secure new business opportunities across Europe with a focus on Air, Road, and Sea freight, as well as import/export and time-critical logistics. * Build and maintain strong, long-lasting relationships to ensure repeat business and account growth. * Collaborate with the leadership team on strategic business planning for the Global Division. * Manage a pipeline of opportunities effectively using CRM systems. * Provide regular updates, forecasts, and performance reports. * Travel across the North of England and Scotland to meet clients and expand market presence. * Ability to identify and act on sales opportunities, with a focus on growing the customer base and increasing revenue. * Proficiency in Microsoft Office (Excel, Word, PowerPoint). * Strong problem-solving and negotiation skills. * Self-motivated with a keen attention to detail. Benefits: * Standard working hours: 9 am to 5 pm, Monday to Friday, with a 30-minute lunch break. * 25 days holiday. * 2 x annual bonus based on performance. * Opportunity to develop sales and business development skills