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An exciting opportunity to join a highly reputable travel company on an initial 1 year contract, where you will be responsible for translating business information from multiple sources, presenting it to both technical and non-technical audiences, and acting as a liaison between external development providers, central functions, and internal teams. As a Technical Business Analyst, you will need to have proven experience in the travel industry with strong knowledge of tour operator processes including the functions of flights, connectivity, operations, sales & finance. Competitive salary, hybrid working.
Business Analyst - Role & Responsibilities:
* Identify, analyse, and prioritise business requirements.
* Understand and describe business processes, suggest improvements.
* Translate high-level information into detailed insights.
* Develop insightful recommendations and document business requirements.
* Drive and challenge business users on their input and assumptions.
* Identify requirements for change, assess impacts, and deliver training.
* Ensure sound project governance across all work streams.
* Work with other departments to manage supplier relationships.
Business Analyst - Skills & Experience Required:
* Travel industry experience specifically within tour operations within a similar role and ability to make recommendations for business changes resulting from new technology.
* Ability to communicate in both IT and travel business languages.
* Use expertise with GDS to analyse process improvements.
* Excellent negotiation, communication, and collaboration skills.
* Strong planning and organisational skills.
* Commercial acumen with ability to assess data, draw conclusions, and propose actions.
* Familiarity with project management tools, methodologies, and best practices.
* Understanding of finance operations, customer invoicing, and supplier settlement.
* Ability to present confidently to groups and individuals.
* Experience in problem-solving techniques and decision-making methodologies.
* Positive approach, flexible, and adaptable to changing priorities.
* Excellent time management, ability to achieve targets and deadlines.
* Persuasive, articulate, and influential, yet friendly and approachable.
* Practical hands on approach and solution-oriented.
Business Analyst - Additional Information:
* 1 year contract
* Company matched pension scheme
* Birthday off
* Cycle to work scheme
* Discounted Holidays and prize draws
Please apply for the position of Technical Business Analyst online or email your cv to [emailprotected]
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