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About The Role
The basic salary for this role is £28,250 plus a quarterly bonus of up to £2,000, meaning you can earn up to £36,250 annually.
Main Responsibilities:
* 40 hours on rota basis, including some evenings and weekends
* Conduct expert surveys of customers' kitchens to ensure accurate measurements for the design process
* Record all information electronically in line with GDPR
* Maintain an exceptional customer journey by providing outstanding service, top-quality surveys, and excellent communication
* Support the showroom team to improve planning skills, provide feedback, and reduce errors within the business
* Ensure high-quality plans by auditing in advance of order/delivery and providing feedback to develop designers’ skills
In addition to any other duties, as a responsible person, you must ensure that you have read, understood, and adhered to policies and procedures related to Health and Safety, as outlined in the Integrated Management System (IMS) Responsibilities document.
What Wren offers:
* Staff discount on purchasing a kitchen after 1 year's continuous employment!
* Free annual eye tests and a contribution to new glasses
* Great personal development and internal promotion prospects - fantastic career progression
* Excellent training scheme
* High-quality IT equipment/software, including our in-house CAD system
* Business vehicle, fuel card, equipment, and uniform provided
* 25 holiday days plus bank holidays
About You
Essential Skills and Knowledge:
* Full UK manual driving license
* Excellent attention to detail and error-checking skills
* Highly organized, able to manage own time and multitask
* Excellent communication skills—both written and verbal
* Process-driven and analytical, working efficiently
* Ability to provide excellent service and expert knowledge to customers
* Problem-solver, willing to think outside the box with a positive attitude
* Strong computer skills—confident with new software
Desired Skills and Knowledge:
* Previous experience conducting home measurements/surveys
* Experience using CAD or planning software
* Knowledge of kitchen installation and legislation
* Knowledge of plan checking or error checking
* Previous experience working in the kitchen industry
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