About us Housr is a hyper-growth Tech startup on a mission to revolutionise student rental. We were formed after our co-founders, Harry and Ben, experienced the pain-points of renting a house while at university, and knew that there had to be a better way. As our National Account Manager, you’ll be the heartbeat of our partner agent relationships across the UK. You’ll combine commercial awareness with hands-on relationship building, problem-solving instinct, and a customer-first mindset. We're now up and running in eight UK cities and been live in the US for the last 12 months. In 2023 we were recognised by Tech Climbers as a rapidly scaling tech company, and we're currently fundraising to fuel our growth even further. Key Responsibilities Partner Relationship Management Act as the go-to contact for partner agents across the UK. Build strong, trusted relationships that feel like partnerships — not transactions. Contract Management Oversee the full lifecycle of partner contracts, from onboarding and training through to renewals and performance reviews. Team & Process Building Help design and implement scalable account management processes and tools as the business grows. Client Entertainment & Engagement Organise and host events, dinners, and other social experiences with partner agents to maintain a strong, human connection. Customer-Centric Problem Solving When issues arise, you own them. With a calm head and proactive mindset, you’ll do whatever it takes to resolve challenges quickly — always keeping the partner experience front and centre. Account Growth Work closely with partners to help them expand their portfolios with Housr, identifying opportunities for deeper collaboration. Training & Support Ensure partners are confident with Housr’s systems and processes by delivering onboarding, training, and ongoing guidance. Internal Accountability Advocate for the partner internally — ensuring the wider Housr team delivers on our promises and exceeds expectations. What we're looking for: Proven commercial experience in B2B Customer Success / Account Management Experience working in or with fast-growth, customer-facing businesses Experience with contracts, service delivery, or partner success is desirable Property, tech, or PropTech industry exposure is a bonus Travel: Regular UK travel required — you must have a full UK driving licence and access to a car What we offer Compensation - Genuinely Market Competitive basic salary, plus uncapped commission! Holiday - 25 days off, plus bank holidays each year Monthly Team Lunches - At the end of each month, we all grab lunch together as a team, and also have the afternoon off to focus on ourselves Company socials - A chance to let our hair down as a team. Past socials have ranged from paintball to ping pong tournaments - we’re quite competitive! Brand New Central Office Space Hybrid Work Policy - We’re big advocates of in-person collaboration. We’re in the office four days a week, with Thursday as a team-wide work from home day. Interview Process First Stage - Exploratory screening call with our Talent Partner, Matt (30 mins) Second Stage - Video call with our Head of Partnerships, Amar (30 mins) Third Stage - We’ll set you a take home task, requiring no more than 2hrs of your time. We’ll make it fun, we promise. We’d then like you to present your task to us F2F: Part 1 - A chance for you to walk through your take-home task and for us to ask questions (30 mins) Part 2 - Wider ranging questions about your experiences and motivations for working at Housr, approaches to certain scenarios, working style and what you’ll bring to this role (30 mins) Offer - If we think it’s a good fit, we’ll make you an offer!