CityTalk Group is a trusted provider of essential business services, offering integrated IT, security, voice & data, and energy contract management solutions. Headquartered in Aylesbury, we support businesses across the UK, delivering tailored services that enhance connectivity, security, and operational efficiency. Our customer-first approach ensures seamless solutions and a single point of contact for all your business needs. From cybersecurity to modern communications systems, we simplify complexity and provide future-ready services that support business growth and resilience.
Due to further growth & product expansion, Citytalk Group Ltd are looking for a skilled & dynamic individual to join the security engineering team based at our Aylesbury office.
This role requires you to install & maintain security equipment on clients sites, conducting the installation of new security solutions sold along with helping to maintain any in life services with the assistance of the service & support desk. Citytalk are an NSI Gold accredited installer maintainer of intruder Alarms, CCTV & Access Control.
ESSENTIAL SKILLS AND EXPERIENCE
* Installation, Servicing and maintenance of various intruder, CCTV and access control systems to NCP109, NCP104 and PD6662 standards.
* Working towards and exceeding maintenance and fault finding targets.
* Demonstrate systems for customers, and explain details such as the causes and consequences of false alarms.
* Be part of an On Call Rota for OOH callouts and telephone support.
* Understanding the clients’ needs and fulfilment all jobs required
* Any other reasonable requests from management
* The post holder will ensure the health, safety and welfare of themselves and their team in accordance with the ICTS Policy
* To actively support at all times, company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information
* The post holder will understand the regulatory, fair trading and competition rules relating to their work sufficiently to be able to comply with them, relying on their own knowledge or on their ability to recognise that they will need specialist support
PERSON SPECIFICATION
* Good fault-finding skills with first time fix
* Ability to demonstrate a working knowledge of various intruder panels
* Network/IP based product experience
* Experience of undertaking service & repair work
* Good installation practices
* Knowledge of integration of detection systems into other disciplines would be a real advantage
* Knowledge and experience of BS5839 and design, installation & maintenance of Fire Alarm & Emergency Lighting Systems desired, but not essential.
* Excellent time keeping and the ability to maintain accurate work records is essential.
* Full driving license
* Company Vehicle & Fuel Card
* Company Phone
* Company Tablet and/or Laptop
* Workwear & PPE provided
* Opportunity to work overtime or weekends
* 21 days’ holiday + 8 bank holidays + one additional day for every year served (to a maximum of five years)
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