Reporting to: Engineering Team Leader
Reports: monthly management team reports/project status reports including commercial reports
Responsibilities
1. Technically support a project from inception though the whole life cycle of design and implementation, factory acceptance testing, and site acceptance testing
2. Assembly of and configuration of control system products, including all interfaces to third-party systems, with a disciplined approach to system configuration, backup, and restoration
3. Configuration of IP public address and voice alarm systems to interface with control systems
4. Produce project-specific design and test documentation for control systems
5. Produce all required customer and internal handover documentation
6. Produce project-specific user reference documentation, maintenance manuals, and deployment guides
7. Understand company processes and work within them
8. Design and support customer upgrade and migration plans
9. Troubleshoot and maintain knowledgebase for PAVA and control system products
10. Support service desk activities as required for in service systems
11. Opportunities to travel both in the UK and internationally to support local teams in the implementation and in-service support of customer projects
Knowledge, Skills and Experience Required
12. Platform engineering
13. Layer 2 and layer 3 networking knowledge with a good understanding of Multicast
14. Ubuntu or Debian-based Linux system administration - main technologies used are:
- System services
- Postgres SQL
- XMPP inter-process communication
- XML configurations
- SIP and Asterisk
- Bash
- Python
Education
15. Degree-level qualification in Electronic Engineering, Computer Science, or similar
16. Vocational and work-based learning also welcomed