Job Description
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.
Location: National Probation Service, Ipswich (recruitment on behalf of our client)
Hours: 22.5 hours per week (0.6 FTE)
Contract: Temporary
Pay Rate: £12.21 per hour, paid weekly
We are recruiting on behalf of the National Probation Service in Ipswich for a Temporary Part-Time Receptionist to provide essential front-of-house support in a professional and welcoming environment.
Working Hours:
The role requires availability for:
1. Monday and Tuesday, 8:30 AM - 1:30 PM
2. One evening on Wednesday, 3:30 PM - 9:00 PM
The remaining hours to reach 22.5 per week are flexible and can be arranged to suit the candidate's availability. The office is open four evenings per week, so if a Wednesday evening is not possible, there may be the option to swap shifts with current staff.
Key Responsibilities:
3. Greeting visitors and People on Probation in person and over the phone
4. Managing reception duties and maintaining a professional front desk
5. Providing administrative support using Microsoft Office (Word, Excel, Teams)
6. Accurate data entry and retrieval using internal database systems
Required Skills and Experience:
7. Proficient keyboard and IT skills
8. Experience with Microsoft Office and database systems
9. Excellent communication and interpersonal skills
10. Ability to maintain professionalism and confidentiality in a secure setting
Additional Information:
11. Pay rate: £12.21 per hour, paid weekly
12. Parking: No general staff parking on-site during the day; however, evening receptionists are permitted to park on-site. A public car park is located adjacent to the office.
13. Facilities: Fully equipped kitchen with microwave, toaster, tea/coffee facilities, and staff breakout areas