Sick of the same old 9-to-5 routine? Looking for a role where you can actually make things happen? At our Brentwood-based operations hub, we don’t just take calls—we keep the wheels of the industry turning. We’re problem-solvers, fixers, and fast-thinkers who thrive in high-pressure environments. If that sounds like your vibe, keep reading. CALL AGENT - BRENTWOOD - MUST DRIVE - FULL TIME OFFICE BASED Full-Time | Permanent | 4 on 4 off Shift Pattern Shifts: 06:30-16:30 | 07:00-17:00 | 12:00-20:00 Must Drive - Remote Location | Salary Perks Included WHAT YOU’LL BE DOING: Take charge of every call—answer, resolve, escalate, impress. Connect the dots between customers, engineers, and the service team. Keep systems updated and jobs flowing without a hitch. Chase invoices, handle costs, and make admin headaches disappear. Coordinate engineers and nail down schedules like a logistics pro. Handle emergencies and breakdowns with cool-headed efficiency. WHAT YOU BRING: A fearless, customer-first attitude that gets things DONE. Top-tier multitasking and organisation skills—you thrive in chaos. Laser-sharp attention to detail—nothing slips past you. Tech confidence and a solutions-focused mindset. Accountability and follow-through—you own your work from start to finish. WHAT YOU GET: Company Pension - we’re planning ahead with you. Death in Service Cover - because we look after our own. Free On-Site Parking - no more hunting for a spot. Company Events - a team that works hard and plays hard. This isn’t just a job. It’s your chance to level up. Bring your energy. Bring your ambition. And bring your CV. Apply now. Let’s make it happen.