The role is responsible for ensuring the ongoing performance, reliability, and compliance of existing and future products. This is achieved through structured problem solving, root cause investigation, and implementation of robust corrective and preventative actions, supporting both operational continuity and continuous improvement objectives.
Sustaining Engineer - Responsibilities:
* Investigate product failures, non-conformances, and performance issues using structured problem-solving methodologies, 8D, RCA, and Fishbone analysis.
* Identify root causes and implement corrective and preventative actions (CAPA) to improve product reliability, safety, and quality.
* Support production, quality, service, and the customer support teams with technical issue resolution and troubleshooting.
* Review and maintain existing designs, including 3D CAD models, 2D drawings, and BOMs within SolidWorks PDM and ERM/MRP, ensuring accuracy and configuration control.
* Assess and implement engineering changes (NCR/ECR/ECO), ensuring minimal disruption to production and installed base.
* Analyse field data, warranty returns, and test results to identify trends and drive continuous improvement initiatives.
* Collaborate with Quality, Manufacturing, Supply Chain, and Product Management to resolve cross-functional issues.
* Support compliance activities, including risk assessments, safety reviews, and adherence to applicable standards.
* Conduct or support testing and validation activities where required to verify corrective actions.
* Provide clear technical reports and documentation to communicate findings, actions, and outcomes.
Sustaining Engineer - Experience
* HND or Bachelor’s degree in Mechanical Engineering, Product Design Engineering, or a related discipline.
* Minimum 5 years’ post-qualification experience in a product design, development, or sustaining role.
* Experience in failure investigation, root cause analysis, and problem resolution within an engineering environment.
* Industry-related experience in pumping systems, pipework design, fabrication design, and fluid technology.
* Exposure to cross-disciplinary systems, including basic electrical/control system integration.
* Proficient in SolidWorks 3D CAD and PDM systems for maintaining and updating existing designs. Experience with Finite Element Analysis (FEA) tools and methods.