Key Responsibilities: Promote & develop new additional sales in line with group strategic aims Offer technical & commercial assistance to existing sales team, assisting them to identify and secure orders Assist the Depot Manager in effectively managing existing customer base and help to develop and grow existing supplier/customer relationships Conduct targeted customer site visits to raise brand awareness, highlight new products, services and special offers Aid in the resolution of problems & disputes with customers Give assistance and encouragement to the support of additional trade counter/collection type business. Identifying improvements, suggesting new product ranges and ensuring service levels are maintained Produce thorough & detailed reports of all business development tasks undertaken, including visit & call reports Process customer enquiries & orders in line with group pricing expectations Liaise with Credit Control & Depot Management to ensure group credit policies are adhered to and offer assistance in ensuring customer accounts are paid to terms Support & mentor existing sales staff, providing coaching as/when needed Any other sales/business development tasks deemed necessary by Group Management Qualifications: Strong analytical skills to identify market trends and opportunities Effective communication skills to interact with clients and internal teams Experience in lead generation and market research Proven ability to provide excellent customer service Ability to work independently and as part of a team Proficiency with CRM tools and other business development software is a plus Prior experience in steel or related industries is advantageous but not essential as on the job sales training given